Job title: Lounge Manager Job at Alan & Grant
Company:
Job description: Alan & Grant – Our client is a hospitality conglomerate based in Nigeria with diverse business interests including restaurants, catering, snack food manufacturing, hotels, cinemas, and real estate development.They are recruiting to fill the position below:Job Position: Lounge ManagerJob Location: Port Harcourt, Rivers
Employment Type: Full-timeJob Summary
- We are looking for a well organized and customer focused Lounge Manager to oversee the daily operations of our Lounge.
- The ideal candidate will ensure top tier guest experience, manage staff, maintain high standards of service, drive business performance.
Key Responsibilities
- Manage the daily operations of the lounge, ensuring a smooth and welcoming environment.
- Supervise and schedule lounge staff to ensure efficient service delivery.
- Monitor food and beverage quality, presentation and customer service.
- Handle customer complaints and resolve issues professionally and promptly.
- Maintain cleanliness, ambiance and compliance with health and safety standards.
- Manage inventory, place orders, and ensure stock levels are adequate.
- Track sales, prepare reports and support management in achieving revenue targets.
Requirements
- Bachelor’s Degree in Hospitality Management or related field.
- 5 years of experience in lounge, bar or hospitality management
- Strong leadership, communication and people management skills,
- Knowledge of food and beverage service, hygiene standards and customer service best practices.
- Ability to work flexible hours, including weekends and holidays.
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Expected salary:
Location: Port Harcourt, Rivers State
Job date: Thu, 17 Apr 2025 07:41:01 GMT
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