Global Profilers – We are a recruitment & HR consultancy company, providing a wide range of recruitment and selection services to local and international companies across the world.
We are recruiting to fill the position below:
Job Title: Customer Service Executive
Location: Ibadan, Oyo
Employment Type: Full-time
Description
- If you’ve got 1 – 2 years’ experience in Telecommunications/ISP customer service, a graduate Degree (Science preferred), and you’re NYSC certified, then this is your moment.
Responsibilities
What You’ll Be Doing (Your Daily Impact):
- Be the front-line hero handling inquiries via calls, emails, and WhatsApp always with a courteous, professional tone.
- Collaborate like a pro with sales, technical, and operations teams to fix complex issues fast.
- Track, report, and improve – because great service is a team sport, and numbers tell the story.
- Turn problems into praise by resolving complaints and following up until every ticket is closed and every customer feels valued.
- Stay in the know about products, promotions, and policies – because information is power.
Requirements
What We’re Looking For (Your Superpowers)
- You know your way around Internet Leased Lines, Broadband, IoT, and Smart Solutions (or can learn fast!).
- Critical thinker, quick problem-solver, and always customer-focused.
- Team player with integrity, resilience, and the ability to keep cool when the heat is on.
- You’re an excellent communicator – spoken, written, and everything in between.
What’s in It for You
- Salary: N120,000 – N150,000 monthly.
- A chance to grow in a leading Telecommunications & Internet Service company.
- Hands-on experience that puts you in the heart of customer experience operations.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job title as the subject of the email
Application Deadline 7th September, 2025.
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