SAGLEV is a company that has been established to distribute, assemble, and manufacture (SKD/CKD/CB) vehicles across emerging markets. Providing affordable financing options for electric vehicles to compete with low-cost second-hand vehicles in the region.
We are recruiting to fill the position below:
Job Title: Customer Service Associate
Location: Victoria Island, Lagos
Key Responsibilities
- Handle customer inquiries and complaints promptly and professionally.
- Draft and respond to professional correspondence and reports.
- Support client retention through excellent communication and problem-solving skills.
- Collaborate with internal teams to resolve customer issues.
- Manage customer records and interactions using CRM tools.
- Provide accurate information about products and services.
Requirements
- Minimum of B.Sc. or HND in Business Administration, Communications, or a related field.
- At least 2 years’ experience in a corporate organization in a customer service role.
- Proficiency in CRM systems and MS Office packages .
- Must be well-groomed and presentable with excellent interpersonal skills.
- Must reside in Lagos.
- Ability to multitask, stay organized, and work under pressure.
- Availability to resume immediately.
- Ability to manage and engage on social media pages is an added advantage.
- Excellent command of English language (spoken and written).
- Strong report writing and documentation skills.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using “Application – Customer Service Associate” as the subject of the mail
Application Deadline 15th October, 2025.
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