Job title: Admin Manager Job at Beaconhill Smile Clinic
Company: Beaconhill Smile Clinic
Job description: Beaconhill Smile Clinic is a leading and award winning dental care provider and Aesthetic Group in Nigeria, dedicated to offering high-quality dental services in a comfortable and welcoming environment. Our clinic prides itself on combining advanced technology with compassionate care to enhance our patients’ smiles and overall oral health. It is also Africa’s first 7-day dental practice.We are recruiting to fill the position below:Job Position: Admin ManagerJob Location: Lagos
Employment Type: Full-timeJob Summary
- The Administrative Manager at Beaconhill Smile Clinic plays a critical leadership role in overseeing daily administrative and operational functions.
- This role ensures that the clinic runs smoothly, efficiently, and in compliance with company policies, industry standards, and patient care expectations.
- The Admin Manager supports clinical operations, supervises non-clinical staff, manages office supplies and vendor relations, and ensures that all administrative processes contribute to excellent patient experience and staff satisfaction.
Key Responsibilities
Administrative Operations:
- Oversee front desk, support staff, and facility management to ensure smooth clinic operations.
- Implement and monitor administrative systems, procedures, and policies.
- Ensure adequate inventory of office supplies and supervise procurement processes.
- Maintain a clean, safe, and organized clinic environment in line with health and safety regulations.
- Oversee maintenance and repair of equipment and coordinate vendor management.
Human Resources Support:
- Support recruitment, onboarding, and training of administrative staff.
- Maintain accurate personnel files and attendance records.
- Monitor staff performance, punctuality, and adherence to organizational culture.
- Coordinate and ensure implementation of disciplinary procedures when necessary.
Patient Experience & Records:
- Ensure patients’ non-clinical needs are met efficiently (e.g., scheduling, payment, complaint resolution).
- Work with the front desk team to ensure excellent customer service delivery.
- Oversee documentation, recordkeeping, and confidentiality of patient data in line with clinic policies.
Financial & Reporting:
- Monitor administrative budget and control costs without compromising service quality.
- Work with the finance team to reconcile petty cash, vendor payments, and service bills.
- Prepare and present weekly/monthly reports to management on operations, performance, and staffing.
Compliance & Quality Control:
- Ensure compliance with internal policies, healthcare regulations, and quality standards.
- Support audits, inspections, and necessary documentation for licensing or regulatory requirements.
Qualifications and Requirements
- Bachelor’s Degree in Business Administration, Healthcare Management, or related field. A Master’s degree is an added advantage.
- Minimum of 4 – 5 years of administrative or operations management experience (preferably in a healthcare or customer-facing environment).
- Strong organizational and leadership skills with the ability to manage multiple priorities.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite and familiarity with clinic or hospital management systems.
- Knowledge of HR practices, procurement, and facility management.
- High level of discretion, professionalism, and problem-solving ability.
Desirable Attributes:
- Experience working in a dental or medical clinic environment.
- Ability to lead with empathy and enforce accountability.
- Energetic, proactive, and detail-oriented.
- Committed to continuous improvement and patient satisfaction.
Method of Application
Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.
Expected salary:
Location: Nigeria
Job date: Wed, 21 May 2025 04:51:44 GMT