Amani Advisory Limited – Our client is a fashion house that specializes in designing and creating luxury custom dresses.
They are recruiting to fill the position below:
Job Position: Customer Success Intern
Job Location: Lekki, Lagos
Employment Type: Internship
Duration: 3 Months
Job Summary
- We are seeking passionate and proactive Customer Service Interns to join our fashion team.
- The ideal candidate will assist in providing excellent customer support, managing client communications, and ensuring a smooth customer experience, both in-store and online.
- This role is ideal for someone looking to gain hands-on experience in the fashion industry while developing strong interpersonal and administrative skills.
Responsibilities
- Greet and attend to customers politely both in-person and online.
- Assist in responding to customer inquiries via phone, WhatsApp, email, and social media.
- Support in managing client orders, fittings, and delivery schedules.
- Maintain accurate records of customer feedback and complaints.
- Work closely with the production and sales teams to ensure customer satisfaction.
- Provide updates to clients on their orders and ensure timely communication.
- Support general administrative tasks and assist with showroom organization.
- Participate in marketing or promotional activities when required.
Person Specification
- Minimum of OND or current undergraduate in any discipline.
- Good communication and interpersonal skills.
- Basic knowledge of fashion trends is an added advantage.
- Strong attention to detail, courteous, and well-organised.
- Proficient in the use of WhatsApp, Instagram, and basic computer tools.
- Willingness to learn and work in a fast-paced fashion environment.
- Outstanding interns may be considered for full-time employment after the internship.
Salary
N100,000 – N150,000 Monthly.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the email.