Job title: Call Center Agent Job at HR-Light Consult
Company: HR-Light Consult
Job description: HR-Light Consult is a subsidiary of Tecclight Systems Limited. We are a Human Resource firm based in Lekki, Lagos, Nigeria established to meet Human Resources and Consulting needs both in Nigeria and Africa at large.We are recruiting to fill the position below:Job Position: Call Center AgentJob Location: Ajah, Lagos
Employment Type: Full-timeJob Summary
- We are looking for enthusiastic and dedicated Call Center Agents to join our team in the fast-paced world of e-commerce. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional support and assistance to enhance their shopping experience.
Requirements
- Interested candidates should possess a B.Sc Degree with 1 – 2 years of experience.
- Respond to customer inquiries via phone, email, and chat regarding orders, product information, and account issues.
- Assist customers with order placement, tracking, and returns, guiding them through the e-commerce process.
- Provide prompt and accurate information to customers about products, services, and promotions.
- Resolve customer complaints and issues effectively, ensuring high levels of customer satisfaction.
- Maintain detailed records of customer interactions and transactions in our CRM system.
- Collaborate with team members and other departments to improve processes and enhance the customer experience.
Method of Application
Interested and qualified candidates should send their CV and cover letter to: using the Job Position as the subject of the email.Note
- Proximity to the location is important.
- For inquiries, WhatsApp 08159978708.
Expected salary:
Location: Lekki, Lagos State
Job date: Wed, 14 May 2025 05:59:59 GMT