Recruitment

Customer Care / Admin Officer at Grace Moni Limited


Grace Moni Limited is a financial services provider at the nexus of technology and professional financial services in Africa. We were birthed to address a gap in financial inclusion, in line with the Maya Declaration; a global initiative for responsible and sustainable financial inclusion that aims to reduce poverty and ensure financial stability for the benefit of all.

We are recruiting to fill the position below:

Job Title: Customer Care / Admin Officer

Location: Garki, Abuja (FCT) 

Employment Type: Full-time

Key Responsibilities

  • Handle customer inquiries via phone, email, and in person.
  • Manage travel bookings, reservations, and ticketing.
  • Support day-to-day administrative tasks within the office.
  • Resolve complaints professionally and ensure customer satisfaction.
  • Assist management in coordinating travel-related activities and operations.
  • Provide accurate information on travel packages, visa processes, and company services.
  • Maintain client records, reports, and proper documentation.

Requirements

  • Minimum of OND / HND / B.Sc. in Business Administration, Tourism, or related field.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Strong organizational and multitasking abilities.
  • Passion for the travel and tourism industry.
  • Previous experience in Customer Service or Administrative roles is an advantage.
  • Excellent communication and interpersonal skills.

Salary

N100,000 – N150,000 / month.

 

How to Apply

Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using “Customer Care/Admin Officer” as the subject of the mail.

Application Deadline  5th September, 2025.


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