PlugZone online is a business management consultant with core competencies in Human capital development,Human resources management, Digital marketing, Web development & design, IT and Support service.
We are recruiting to fill the position below:
Job Position: Customer Relations Personnel (Female)
Job Location: Lekki, Lagos
Employment Type: Full-time
Description
- Are you warm, articulate, and passionate about customer service? Our fast-growing creative studio – offering Photography, Videography, Video Editing, and Studio Rental Services – is looking to hire a Customer Relations Personnel to be the welcoming face and voice of our brand.
Key Responsibilities
- Greet and attend to studio clients (walk-ins, calls, and online inquiries) professionally and promptly
- Manage appointment bookings and follow-ups for photography/video sessions and studio rental
- Provide excellent customer service to ensure client satisfaction before, during, and after sessions
- Maintain and update client records and communication logs
- Assist with managing studio’s social media DMs and basic inquiries
- Coordinate with other team members to ensure smooth operations
- Help promote studio packages, upsell services, and build positive client relationships
Ideal Candidate should
- Be female, smart, courteous, and confident
- Have a Have at least 1 year of experience in a similar customer-facing role (experience in a creative or studio setting is a plus)
- Have excellent communication and interpersonal skills
- Be well-presented, organized, and attentive to details
- Be able to handle clients in a calm and professional manner
- Be tech-savvy – social media & basic office tools
What We Offer
- Salary: N150,000 – N200,000 monthly.
- A friendly and creative work environment
- Opportunities to grow in the media & creative industry
- Competitive salary with performance incentives
- Training and development support
Method of Application
Interested and qualified candidates should send their CV to: plugzonejobs@gmail.com using “Customer Relations Application” as the subject of the mail.