Job title: Customer Service Officer Job at Davidorlah Farms
Company: Davidorlah Farm
Job description: Davidorlah Farms is a pineapple farm estate developer and management service company that specialises in pineapple farming and distribution of all kinds of fresh fruits/healthy fruits and vegetables in Nigeria.We are recruiting to fill the position below:Job Position: Customer Service Officer
Job Location: Lekki, Lagos
Employment Type: Full-time
Industry Type: AgritechJob Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Experience in converting to sales
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Interested candidates should possess a BSc Degree with 3 years experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Salary
N120,000 – N130,000 per month.Method of Application
Interested and qualified candidates should send their CV to: using the Job Position as the subject of the mail.
Expected salary:
Location: Lekki, Lagos State
Job date: Wed, 14 May 2025 05:34:33 GMT