Job title: Customer Service Officer Job at TeamAce Limited
Company:
Job description: TeamAce Limited – Our client, a culinary company, is recruiting to fill the position below:Job Position: Customer Service Officer
Job Location: Ikoyi, Lagos
Employment Type: Full-timeJob Summary
- As our customer service officer, you will act as the point of contact for customers and provide information by responding to customers’ queries and requests.
- You are to ensure customer satisfaction and provide support to customers.
- You must also ensure customer orders are taken appropriately, confirmed, and communicated to the appropriate department using the company’s approved process.
Responsibilities
- Ensure timely responses to customer inquiries and complaints, ensuring customer satisfaction at every step.
- Update the production and logistics schedules to meet clients’ demands.
- Manage delivery schedules, coordinating with drivers and logistics partners to ensure on-time, efficient deliveries.
- Address any customer complaints or issues directly, ensuring problems are resolved swiftly and to the customer’s satisfaction.
Requirements
- BSc/HND in a Business-related field.
- 2 to 3 years of relevant experience in Customer Service management, preferably in retail or food manufacturing.
Salary
N150,000 – N200,000 per month.Similar JobsHottest JobsJob SeekersEmployersTools & ResourcesConnect with usCustomer Care
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Expected salary:
Location: Nigeria
Job date: Wed, 30 Apr 2025 06:05:21 GMT