Job title: Customer Service Representative Job at Myafrimall Logistics Limited
Company:
Job description: Myafrimall Logistics Limited is an independent customs broker/customs intermediary dedicated to providing solutions to all customs clearance needs whether import or export.We are recruiting to fill the position below:Job Position: Customer Service Representative
Job Location: Ikeja, Lagos
Employment Type: Full-timeJob Responsibilities
- Establish and maintain effective communication with clients through regular meetings, phone calls, and follow-ups.
- Respond promptly to customer inquiries, providing clear and accurate information about our services.
- Track and monitor shipments to ensure timely updates are provided to clients and internal teams.
- Efficiently process, pack, and ship orders with a high level of accuracy.
- Conduct item inspections for defects and promptly report any issues.
- Maintain detailed and organized records of all customer interactions and sales activities.
- Prepare and ensure that all required shipping documentation, including bills of lading and customs paperwork, complies with applicable standards.
Requirements
- A BSc / HND in any discipline, preferably in Social Sciences or Business Management.
- 2 – 3 years of proven experience in customer service or a similar role.
- Strong customer service and relationship-building skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to interact effectively with diverse clients.
- Ability to thrive in a fast-paced and dynamic environment.
Salary
N100,000 – N120,000 / Month.Method of Application
Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.
Expected salary: 100000 – 120000 per month
Location: Ikeja, Lagos State
Job date: Thu, 08 May 2025 03:29:35 GMT