Schneider Electric – As the Global Specialist in Energy Management™ and market leader in industrial automation and software, Schneider Electric enables people to experience and transform efficiency where they live and work; from home to enterprise, across the grid and the city. Focused on making energy safe, reliable, efficient, productive and green, the Group brings a world where innovative individuals use collaborative solutions to make the most of their energy, while using less of the common planet.
We are recruiting to fill the position below:
Job Title: Delivery Manager – Process Automation
Req ID: 94124
Location: Lagos
Employment Type: Full-time
Job Description
- We are seeking a dynamic and experienced Delivery Manager – Process Automation to lead and manage a high-performing customer project and service execution team.
- This role is responsible for overseeing the successful delivery of automation projects across various geographical scopes (local, national, regional, and global).
- The ideal candidate will ensure operational excellence, customer satisfaction, and profitability during the execution phase, while dedicating over 50% of their time to strategic and managerial responsibilities.
What will you do?
Team Leadership & Management:
- Lead, mentor, and develop a cross-functional team of project managers, engineers, and service professionals.
- Foster a high-performance culture focused on accountability, innovation, and continuous improvement.
- Allocate resources effectively across multiple projects and regions.
Performance & Profitability:
- Drive operational efficiency and profitability across all delivery engagements.
- Track and report on key performance indicators (KPIs), including financial performance, delivery timelines, and quality metrics.
- Implement best practices and standard operating procedures to optimize delivery outcomes.
Strategic Contribution:
- Collaborate with senior leadership to align delivery strategies with business goals.
- Contribute to the development of new service offerings and continuous improvement initiatives.
- Stay abreast of industry trends, emerging technologies, and competitive landscape.
Project & Service Delivery:
- Oversee the end-to-end execution of customer projects and services in the process automation domain.
- Ensure projects are delivered on time, within scope, and within budget.
- Monitor and manage project risks, issues, and dependencies.
Customer Engagement:
- Serve as the primary escalation point for customer concerns during the execution phase.
- Build and maintain strong relationships with key stakeholders to ensure customer satisfaction and retention.
- Translate customer needs into actionable project plans and deliverables.
What qualifications will make you successful for this role?
- Bachelor’s or Master’s Degree in Engineering, Computer Science, Business, or a related field.
- Strong understanding of project management methodologies (Agile, Waterfall, etc.).
- Excellent leadership, communication, and stakeholder management skills.
- Ability to manage complex, multi-region projects with cross-functional teams.
- 8+ years of experience in project delivery or service management, with at least 3 years in a leadership role.
- Proven experience in process automation, digital transformation, or industrial automation.
What skills and capabilities will make you successful?
- PMP, PRINCE2, or similar project management certification.
- Experience with automation platforms.
- Familiarity with ITIL or service management frameworks.
- Experience working in multicultural environments.
What’s in it for you?
- Career Development- Access to tailored learning programs, mentorship opportunities, and a clear path for progression within a global organization.
- Continuous Learning – Upskill through hands-on experience, internal training platforms, and exposure to cutting-edge tools and technologies.
- Meaningful Work – Be part of projects that make a real impact — from shaping talent strategies to enhancing employee experiences.
- Supportive Culture – Work in an environment that values respect, inclusion, and collaboration, where your voice is heard and your contributions are celebrated.
- Global Exposure – Collaborate with diverse teams across regions, gaining insights into international best practices and expanding your professional network.
- Perks & Benefits – Competitive compensation, flexible working arrangements, wellness programs, and more — because your well-being matters.
Who will you report to?
- Reports to Delivery Leader – Process Automation
- Internal stakeholders: Project Managers, Solution Architects, and Automation Engineers; Sales and Pre-Sales Teams; Finance, Procurement, and Legal Departments; Regional and Global Delivery Teams.
- External: Key customer stakeholders and Third-party vendors and technology partners.
How to Apply
Interested and qualified candidates should:
Click here to apply
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