Peakware Group is an integrated service business with 4 subsidiaries delivering service in Engineering, Construction, Procurement & Installation(EPCI), Field Development Services, Information Technology, Recruitment & Manpower Supply, Telecommunication Services, Wireless Communication System, Automated Security & Communication Equipment/ services, Power Systems (DC Battery Backup/Solar Energy), Learning & Development.
We are recruiting to fill the position below:
Job Title: E-Commerce Executive
Location: Lekki, Lagos
Employment Type: Full-time
Responsibilities
- Perform online sales activities to achieve company sales objectives.
- Serve as company online sales ambassador and meet departmental sales goals
- Provide support for sales goals by helping to identify trends in sell-thru, style replenishment, product needs and best sellers, and online stock rotation
- Make use of company websites, social media, and online marketing channels to increase sales and conversions, and to promote a business, product, or service.
- Providing online customers with product knowledge and recommendations on which products would best suit their needs
- Arranging online merchandise in a way that will attract attention from potential customers
- Maintaining relationships with current clients through regular contact to ensure satisfaction with the company’s services
- Interviewing potential clients to determine their needs and interests to make appropriate recommendations
- Handling customer complaints regarding pricing or product quality issues
- Providing customers with product demonstrations and samples so they can experience the product before making a purchase.
- Promote sell thru by providing each customer with multiple options
- Observe selling ceremony and share the knowledge, in addition to product knowledge with the sales team for them to be able to give customers an amazing online experience
- Create and keep an updated book on clients and strive to develop customer loyalty by actively engaging them
- Cultivate customers by sending relationship and courtesy emails, reactivating customers’ membership, capturing compliance, inviting customers back to store, etc.
Core Qualifications / Skills / Competencies
- Selling experience with a sneaker company.
- Solid background engaging with customers with record/experience of driving sales and achieving sales targets.
- Strong ability to display respect, friendship, and professionalism to customers; strong customer service skills.
- Proficient in the use of Tablet, iPad, registers and other technologies in managing customer transactions.
- Strong physical fitness to stand or walk around the storeroom, sales floor, and the register area for almost the whole of work time.
- Strong ability working in a fast-paced team environment.
- Strong interpersonal and communication (verbal and written) skills to effectively and clearly communicate with management, staff, and all customers.
- Results-driven individual with the ability to work on flexible schedules.
How to Apply
Interested and qualified candidates should:
Click here to apply