Job title: General Manager Job at TMAsourcing Solutions
Company:
Job description: TMAsourcing Solutions – Our client, a fast-growing Executive Beauty Salon & Spa, is recruiting to fill the position below:Job Position: General ManagerJob Locations: Lekki Phase 1, Lagos
Employment Type: Full-Time
Work Schedule: Hybrid (4 times a week – Mon, Tue, Wed & Sat)
Working Hours: 10:00 AM – 7:00 PM
Reports to: The DirectorJob Description
- The ideal candidate will have a strong background in operations, people management, finance, and strategic leadership.
- You will oversee the day-to-day operations, ensure smooth workflow across departments, manage team performance, and drive revenue growth while maintaining the brand’s premium customer service experience.
- This is a leadership role for someone who is diligent, results-oriented, and experienced in running a service-driven business, preferably within the beauty, wellness, or lifestyle industry.
Key Responsibilities
Strategic Planning & Execution:
- Develop and execute business strategies aligned with company goals.
- Set departmental objectives and performance metrics.
- Continuously assess and improve operational systems.
Operations Management:
- Oversee and supervise the daily salon and spa operations.
- Ensure seamless workflow and high operational efficiency.
- Identify areas for improvement and cost optimisation.
Team Leadership & Human Resource Oversight:
- Hire, onboard, train, and supervise team members.
- Set clear performance targets and monitor progress.
- Cultivate a strong, motivated, and customer-focused team culture.
- Handle employee relations, schedules, and resolve internal conflicts professionally.
Financial Oversight:
- Prepare budgets and manage salon expenditures.
- Track revenue and expenses to ensure financial health.
- Analyze monthly / weekly reports and adjust business strategies as needed.
Customer & Client Relations:
- Ensure an exceptional experience for every customer.
- Address high-level complaints or service escalations.
- Build and maintain long-term relationships with key clients and partners.
Sales & Marketing Supervision:
- Work with marketing and sales teams to increase customer acquisition and retention.
- Monitor market trends and adjust offerings based on client demand.
- Support promotional campaigns, pricing decisions, and content execution.
Compliance & Risk Management:
- Ensure adherence to industry standards, regulations, and hygiene policies.
- Anticipate operational risks and implement preventative measures.
Requirements
- A Bachelor’s Degree in Business Administration, Management, or a related field.
- 3 – 5 years of proven experience in business operations, general management, or team leadership – preferably in the beauty, wellness, hospitality, or service sector.
- Strong leadership and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Financial acumen – ability to manage budgets and analyse performance.
- Tech-savvy and organised with great time management skills.
- Must be hardworking, trustworthy, and proactive.
- Must be ready and willing to work in a dynamic, fast-paced environment.
- Resides within or around Lekki Phase 1 is an added advantage.
Salary
N200,000 monthly.Incentives:
- Additional performance-based perks may apply.
Method of Application
Interested and qualified candidates should send their CV to: using “General Manager – Beauty Brand (Lekki Phase 1)” as the subject of the email.Similar JobsHottest JobsJob SeekersEmployersTools & ResourcesConnect with usCustomer Care
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Expected salary: 200000 per month
Location: Lekki, Lagos State
Job date: Thu, 17 Apr 2025 23:38:06 GMT