Job title: Hotel Manager Job at Elizabeth Maddeux
Company:
Job description: Elizabeth Maddeux provides a range of human resources solutions designed to empower your workforce, enhance technical proficiency, refine soft skills, and accelerateorganizational growth for better impacts by enhancing organizational dynamics through a well-rounded and robust human resource intervention.We are recruiting to fill the position below:Job Position: Hotel ManagerJob Location: Gwarimpa, Abuja (FCT)
Employment Type: Full-timeJob Summary
- We are seeking an experienced Hotel Manager to oversee the daily operations of our hotel in Gwarimpa, Abuja.
- The ideal candidate will be responsible for ensuring excellent guest experiences, optimizing business performance, and maintaining high hospitality standards.
- This role requires strong leadership, financial acumen, and the ability to manage a diverse team efficiently.
Responsibilities
- Oversee daily hotel operations, ensuring all departments (front desk, housekeeping, food & beverage, security, and maintenance) function efficiently
- Ensure high levels of guest satisfaction by maintaining excellent service standards and resolving complaints promptly
- Implement and monitor quality control measures for cleanliness, service delivery, and overall hotel ambiance
- Develop and enforce hotel policies and procedures to enhance operational efficiency
- Work with the sales and marketing team to develop promotional strategies, corporate partnerships, and event hosting opportunities
- Conduct regular staff performance evaluations and provide constructive feedback for improvement
- Motivate and develop employees through ongoing training programs and career growth opportunities
- Monitor hotel revenue and expenses, preparing financial reports to ensure profitability
- Develop strategies to increase occupancy rates, revenue per available room (RevPAR), and overall profitability
- Manage budgets, control operational costs, and negotiate with vendors to optimize expenses
- Ensure the hotel complies with health, safety, and regulatory standards, including food safety, fire safety, and sanitation protocols
- Work with security personnel to maintain a safe environment for guests and staff
- Maintain a strong presence within the hotel, interacting with guests to gather feedback and enhance the guest experience
- Oversee the hotel’s online reputation by managing guest reviews and responding professionally to feedback on platforms like Google, TripAdvisor, and social media.
Requirements
- B.Sc, HND in Hospitality Management, Business management or a related field.
- Minimum of 5 years of experience in the hospitality industry with at least 2 years leadership experience in a 3 or 4 star hotel role
- Strong knowledge of hotel operations, guest services, and financial management
- Excellent leadership, communication, and problem-solving skills
- Experience using hotel management software and reservation systems
- Ability to multitask, handle pressure, and maintain high service standards
- Understanding of hospitality regulations and safety procedures.
Salary
N300,000 – N400,000 Monthly.Method of Application
Interested and qualified candidates should send their Resume and Cover Letter to: using “Hotel Manager” as the subject of the email.Similar JobsHottest JobsJob SeekersEmployersTools & ResourcesConnect with usCustomer Care
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Expected salary: 300000 – 400000 per month
Location: Abuja, FCT
Job date: Fri, 14 Mar 2025 04:52:01 GMT