Job title: Hotel Supervisor Job at Express Resource Connect
Company:
Job description: Express Resource Connect, a leading Consulting firm that links candidates to their employers, is recruiting to fill the position below:Job Position: Hotel Supervisor
Job Location: Ibadan, OyoJob Summary
- We are seeking an experienced and skilled Hotel Supervisor to oversee the day-to-day operations of our hotel.
- The successful candidate will be responsible for ensuring exceptional customer service, managing front-of-house staff, and maintaining high standards of quality and efficiency.
Key Responsibilities
- Supervise front-of-house staff, including receptionists, concierges, and porters.
- Ensure exceptional customer service and resolve any customer complaints.
- Manage room allocations, check-ins, and check-outs.
- Maintain accurate records of room occupancy, revenue, and customer feedback.
- Coordinate with other departments (e.g., housekeeping, food and beverage) to ensure seamless operations.
- Implement and maintain high standards of quality, health, and safety.
- Monitor and control labor costs, inventory, and expenses.
- Participate in training and development programs to improve staff skills and knowledge.
- Perform other duties as assigned by the Hotel Manager.
Requirements
- Bachelor’s degree in Hospitality Management or related field.
- Minimum 2-3 years of experience in hotel operations, preferably in a supervisory role.
- Excellent communication, leadership, and problem-solving skills.
- Strong attention to detail and ability to multitask.
- Ability to work flexible hours, including nights, weekends, and holidays.
What We Offer
- Competitive salary (N200,000 – N300,000 per month).
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
Method of Application
Interested and qualified candidates should send their Resume to: using the Job Position as the subject of the mail.Note: If you are a motivated and experienced hospitality professional, please apply.
Expected salary:
Location: Ibadan, Oyo State
Job date: Thu, 03 Apr 2025 01:11:24 GMT