Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
We are recruiting to fill the following positions below:
1.) IP Projects and Implementation Engineer
Job ID: JR-155016
Job Location: Victoria Island, Lagos
Employment Type: Full-time
Job Summary
- Proactively Performs Network Fulfilment Activities. Highlights issues and drives resolution when required.
Responsibilities
- Responsible for designing, integrating and implementing IP based services on the IPNGN network.
- Providing innovative network solutions and engaging OEMs when required.
- Driving the company’s IPv6 strategy.
- Network design, planning, administration and maintenance.
- IP multicast setup and IOS, IOS-XE, IOS-XR router deployments.
- Ensuring knowledge transfer for level-1 IP NOC and relevant teams.
- Troubleshooting and resolving WAN/LAN connectivity issues.
- Managing bandwidth of the IP backbone for optimal performance.
- Performing routine checks and maintenance on all network elements.
- Routing protocol troubleshooting experience in a large-scale network (BGP, IS-IS OSPF, EIGRP).
- Strong experience configuring and troubleshooting Cisco routers and switches.
- Monitoring of network elements and ensuring prompt repair and restoration of all faulty/down sites/links.
- Installation, configuration and maintenance of network equipment such as routers, switches and firewalls like Cisco ASA, Fortigate.
- Exploring existing knowledge base and make recommendation to improve systems, solutions and processes.
Qualifications
- Bachelors Degree Or Equivalent Experience.
- 3 – 5 years of relevant experience is required.
- Relevant professional/technical certifications like CCNA, CCNP, JNCIS, (CCIE is an advantage).
Skills / Competences:
- Good presentation and analytical skills.
- Relationship Management skills.
- Time & self-management skills.
- Ability to work well under pressure.
- Good oral and written communication skills.
- Good knowledge of networking technologies – TCP/IP, BGP, DNS, VPNs, EVPN, VxLAN, SDWAN, SDN etc.
- Hands on experience configuring Firewalls, Cisco and Juniper routers.
- Service provider experience in technologies like MPLS L2VPN, L3VPN, ISIS, BGP, Segment Routing.
- Proven capacity in designing and implementing complex, high performance networks with multiple locations and applications, preferably service provider networks.
- Scripting knowledge is an added advantage.
2.) IP L2 Technical Support Engineer (Supervisor Level)
Job ID: JR-155531
Job Location: Victoria Island, Lagos
Employment Type: Full-time
Job Summary
- We are seeking an experienced IP L2 Technical Support Engineer (Supervisor Level) responsible for managing escalated technical incidents, providing expert-level support, and ensuring the resolution of complex network-related issues across the IP/MPLS and Internet Gateway systems.
- This role will work closely with Level 1 (L1) and Level 3 (L3) support teams, infrastructure units, and external vendors to ensure service excellence and customer satisfaction.
- The ideal candidate possesses deep technical knowledge in IP networking, strong analytical and the ability to drive operational efficiency through process optimization and team mentorship.
Responsibilities
- Supervise and mentor younger engineers to ensure timely and effective resolution of technical issues
- Oversee day-to-day operations, including incident management, ticket resolution, and escalation handling
- Act as the technical escalation point for complex incidents from L1 and customer support teams
- Collaborate with L3 support, engineering, and vendor teams to resolve high-impact network issues
- Manage and track the lifecycle of incidents to closure, ensuring SLA compliance and customer communication
- Provide support and troubleshooting for IP/MPLS backbone, Internet Gateways, International Peering, and Enterprise solutions
- Monitor and support technologies including: MPLS, MP-BGP, VPLS, L3VPN, SD-WAN, VRRP, BFD, QoS, OSPF, ISIS, and BGP
- Develop and update technical documentation, escalation procedures, and knowledge base articles
- Implement network automation and monitoring tools to streamline support operations
- Conduct root cause analysis and implement preventive action plans
- Lead weekly/monthly performance analysis and capacity planning aligned with network growth
- Ensure timely execution of approved IP optimization and enhancement projects with minimal service disruption
- Perform periodic network audits and recommend operational improvements
- Maintain customer satisfaction by handling and updating support tickets through to resolution
- Participate in change and release management processes to ensure operational readiness
- Collaborate with internal and external stakeholders during major incident handling and provide RCA reports
Qualifications
Education & Certifications:
- Bachelor’s degree in information technology, Computer Science, Engineering, or a related technical field
- Minimum of 6 years of experience in ISP or Enterprise IP Network operations and support
- Professional certifications such as CCNP, JNCIP, Security+, or equivalent are required
Technical Skills:
- In-depth experience in IP/MPLS, Ethernet, VPNs (L2/L3), VPLS, BGP, SD-WAN, QoS
- Proficient in routing protocols such as OSPF, IS-IS, BGP, MP-BGP, and related IP service edge deployments
- Hands-on experience with Cisco, Juniper, Mikrotik, and Cyberoam routers/switches
- Solid understanding of Quality of Service (QoS) particularly in VoIP and DoS mitigation contexts
- Experience with monitoring tools like PRTG, WhatsUp Gold, and network performance platforms
- Familiarity with network automation and scripting (e.g., Python, Ansible) is an advantage
Soft Skills:
- Strong leadership and mentoring capabilities
- Excellent communication and interpersonal skills
- Strong problem-solving, analytical thinking, and troubleshooting abilities
- Ability to work under pressure and support escalations outside business hours when necessary
- Customer-focused mindset with a proactive approach to service delivery
Core Competencies:
- Problem Solving & Critical Thinking
- Operational Excellence & Accountability
- Innovation & Process Improvement
- Effective Communication
- Customer Focus & Service Orientation
Behavioral Attributes:
- Passion for Excellence
- Integrity & Accountability
- Open-Mindedness & Teamwork
- Strong Customer Commitment.
3.) Network Security Engineer
Job ID: JR-155870
Job Location: Victoria Island, Lagos
Job Type: Full Time
Job Summary
- Proactively Performs Network Fulfilment Activities. Highlights issues and drives resolution when required. Acts as mentor and technical coach for NSD Engineer I.
Responsibilities
- Network Fulfilment:
- Performs Network Service fulfilment for quote to cash transactional tickets for all network and datacenter products (Interconnections, IX, ECX etc.)
- Picks up where OTA has failed and fulfils the order based on customer requirements while maintaining SLA targets
- Generates metrics based on Service Delivery metrics on a periodic basis
- Problem Solving/Assessment:
- Determines and applies appropriate methodologies and tools for analyzing a range of standard, functional and/or cross-functional issues
- Helps identify process gaps and issues
- Dynamic forward thinking to ensure customers are not impacted by process/technical failures
- Determines and utilizes appropriate methodology including Lean Six Sigma where appropriate
- Release Management:
- Obtains, creates and documents business requirements engaging multiple stakeholders
- Supports and manages cross-functional BRDs
- Works with the BSA’s and Dev team on solution design and development
- Reviews functional design (FD)
- Partners with stakeholders to analyze, define and document business processes within and across functional areas
- Utilizes Lean Six Sigma methodology, supporting the design or improvement of business processes
- Assist in performing user acceptance testing (UAT)
- May be responsible for ensuring UAT is fully planned and executed
- Assesses testing progress
- Updates process and procedural documentation
- Completes post deployment analysis
- Project Management
- Supports project plans and resources, helping to ensure resources are in the right place at the right time
- Works with stakeholders to gain alignment through implementation and post-implementation stages
- Communicates team progress
- Applies appropriate project management skills and best practices including Lean Six Sigma
- Helps identify risks and issues
- Reporting and Metrics
- Status reporting providing periodic project updates, highlighting risks, issues and concerns
- Performs ad-hoc reporting
- CSI
- Takes part in cross functional discussions to drive issues, challenges and prioritization efforts
- Updates CSI and Issues logs, ensuring the relevant detail is provided
- Develops CSI opportunities for the wider team to review
Qualifications
- Bachelor’s Degree Or Equivalent Experience.
- Full CCNA qualification.
4.) Transmission Implementation Engineer (Core)
Job ID: JR-154402
Job Location: Lekki, Lagos
Employment Type: Full-time
Job Summary
- Proactively Performs Network Fulfilment activities. Highlights issue and drives resolution when required.
Responsibilities
- Troubleshooting and resolution of 1st and 2nd level network related problems
- Respond to and resolve DWDM & Metro networks issues within the timeframe of severity level agreements
- Review and execute RPRs (re-provision requests) on Ciena DWDM Submarine and Ciena Metro Network with minimal supervision
- Support all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications
- Deploy and document changes in accordance with problem and change management process
- Participate in managing projects introduced by engineering team assuring full implementation and documentation standards are adhered to
- Complete the projects objectives within timelines
- Interpret, review and implement Metro Ethernet, Microwave and GPON networks designs from the core network planning team
- Perform most effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity
- Ensure that Equinix global and metro fiber network documentation is always accurate and up to date.
Qualifications
Required:
- Bachelors Degree in Engineering Or Equivalent Experience
- Ability to review and execute provisioning requests from Transmission Planning documents
- Ability to troubleshoot, identify root causes and recommend solutions
- Ability to install, commission, implement and configure according to design and specification
- Ability to use basic working tools like ethernet Analyzer and optical testers
- Ability to monitor and manage the delivery of service especially by 3rd party vendors rendered to customers
- Ability to recognize and analyze data, basic causes of problems, and recommend solutions that meet the practical needs of the business
- Good oral and written communication skills
- Teamwork abilities
- Ability to work well under pressure
- Good knowledge of IP MPLS
- CCNA and Project Management.