Job title: Job Openings at Interswitch
Company:
Job description: Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.We are recruiting to fill the following positions below:1.) Divisional Head, Financial Planning & AnalysisJob Location: Lagos
Job type: Full timeJob Summary
- To manage business plans, forecasts and budgets for the group by reviewing and coordinating plan submissions between regions, divisions and groups, carrying out variance analysis between actual financial performances and budgets or forecasts in order to increase the quality of planning, analysis, timely & effective analysis of our financial performance against plan and communication of said analysis for decision making
Responsibilities
- Responsible for the consolidated reporting of group monthly results to the group executives, management, and board.
- Addressing all ad hoc reporting/ financial presentation requests.
- Responsible for accurate allocation of revenues and expenses into the right cost centres and also assess the impact of changes in Macroeconomic variables or accounting standards on current reporting practices for significant transactions.
- Structuring and enhancing reporting templates as appropriate.
- Responsible for analytical review of all Management Reporting, ensuring that robust commentaries are prepared to support and tell the story behind the numbers.
- Prepare and coordinate the completion of various data and analytics reports using software such as Power BI.
- Responsible for the automation and continuous improvement of planning and reporting. Integration of acquisitions and new ventures from a reporting standpoint.
- Assist in the preparing of Technical Accounting Papers on Complex or new Financial Transactions (where needed)
- Undertake strategic and tactical financial analysis, modelling, and evaluation to support business leaders in their decision-making.
- Responsible for managing the end-to-end process for the Annual Budget and periodic forecasting for Operating expenses, Capital Expenditure and Group cashflow preparations.
- Provide financial modelling input into business cases, costs, and schedules to support growth in the business.
- Responsible for analytical review of all Management Reporting, ensuring that robust commentaries are prepared to support and tell the story behind the numbers.
- Serve as a gatekeeper on efficiency measures from a Finance standpoint for the Group by monitoring Key Performance Indicators on efficiency ratios at the Group, Regional, divisional and departmental levels.
- Monitoring, analysing and interpreting Business KPIs, commenting as appropriate and reflecting in reporting.
- Conduct research using primary data sources and select the information needed for the analysis of key themes and trends.
- Contribute to the development and delivery of financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practices.
- Act as a business partner to key internal customers and manage relationships with them. Resolve queries from internal or external customers or suppliers by providing information on complex processes and related policies, referring to others where necessary for interpretation of policy.
- Advise managers on how to apply a wide variety of existing procedures and precedents.
- Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
- Deploy user/departmental-specific BI dashboards on cost drivers or revenue analysis to ensure businesses have a near real-time view of their cost drivers and financial performance.
- Manage and drive the performance of direct reports, set appropriate performance objectives and hold them accountable for achieving these, provide constructive performance feedback, and take appropriate corrective action where necessary to ensure team/personal objectives achievement.
- Motivate, develop and grow the team by providing training, coaching, mentoring and identifying talent and successors for pivotal roles.
Education
General Education:
- BSc. From an accredited university with a minimum of second-class upper.
- A Masters in Business Administration will be an added advantage.
Experience
General Experience
- At least 5 years of Financial Planning & Analysis or Financial control and management experience in a Financial Services or Technology Institution.
- Experience should include Budgeting & Forecasting, Financial Statement or Business Performance Analysis, Knowledge of Financial Reporting Standards, Project Management, Use of Data Analytics Software (e.g. Power BI/ Tableau/ Python).
Managerial Experience:
- At least 3 years in a leadership position, managing and coordinating resources preferably a Financial Planning team or financial control team.
2.) Software EngineerJob Location: Lagos
Job type: Full timeAbout the job
- Develop analysis and reporting capabilities, turning data into actionable insights to aid business decisions.
- Develop analytics solutions in line with the client’s requirements
Key Responsibilities
- Design, code, test and implement application systems
- Assist in development of requirement specifications documents
- Develop documentations that describe installation and operating procedures
- Assist in definition of project tasks: analysis, risks, cost and time estimate
- Provide support and maintain developed solutions
- Create and execute test plans, test cases and test scripts for User Acceptance tests and Performance tests
- Execute regression testing and develop Test reports
- Any other responsibility assigned by line manager and management in line with the job role
Requirements
Academic Qualification(s):
- First degree in Computer Science or related field.
Professional Qualification(s):
- Not mandatory
Experience (Number of relevant years):
- Minimum of 2 years of software development experience.
3.) Head, Application Service ManagementJob Location: Lagos, NigeriaAbout the Job
- The Head of Application Service Management is responsible for overseeing the delivery, performance, and continuous improvement of all application services within the organization.
- This role ensures that applications are aligned with business objectives, meet service level agreements, and deliver maximum value to users.
- The successful candidate will lead a team of application service professionals and work closely with various stakeholders to optimize application performance and user satisfaction.
Key Responsibilities
Strategic Leadership:
- Develop and implement the overall strategy for application service management, ensuring alignment with the company’s business goals.
- Lead cross-functional teams to ensure cohesive and effective application service delivery.
- Collaborate with senior leadership to integrate application services into the broader IT and business strategy.
Application Management:
- Oversee the lifecycle management of all applications, including planning, development, deployment, maintenance, and retirement.
- Ensure applications are reliable, scalable, and meet performance standards.
- Monitor application performance and implement improvements to enhance functionality and user experience.
Service Delivery and Quality:
- Ensure adherence to Service Level Agreements (SLAs) and maintain high service availability and performance.
- Implement best practices for incident, problem, change, and release management in accordance with ITIL or other frameworks.
- Regularly review and optimize service delivery processes to improve efficiency and effectiveness.
Customer and User Satisfaction:
- Develop and implement strategies to enhance user satisfaction and engagement with applications.
- Oversee the collection and analysis of user feedback to inform continuous improvement initiatives.
- Address user issues and concerns promptly, ensuring a high level of customer service.
Operational Efficiency:
- Optimize resource utilization and manage budgets effectively to ensure cost-efficient application services.
- Implement and monitor key performance indicators (KPIs) to track and improve application service performance.
- Lead initiatives to streamline processes and enhance operational efficiency.
Team Leadership and Development:
- Build and lead a high-performing application service management team.
- Provide coaching, mentoring, and professional development opportunities to team members.
- Foster a culture of continuous improvement and innovation within the team.
Risk and Compliance Management:
- Ensure all application services comply with relevant regulations, standards, and internal policies.
- Identify and mitigate risks associated with application services and data security.
- Conduct regular audits and assessments to ensure compliance and address any gaps.
Innovation and Continuous Improvement:
- Drive innovation in application service management practices and technologies.
- Lead continuous improvement initiatives to enhance application quality, performance, and user satisfaction.
- Stay updated with industry trends and best practices to keep the organization at the forefront of application service management.
Requirements
Educational Qualifications:
- Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or a related field; master’s degree preferred.
Experience:
- Minimum of 10 years of experience in application service management or a related field, with at least 5 years in a leadership role.
Certifications:
- ITIL, PMP, or relevant certifications preferred.
Expected salary:
Location: Lagos, Lagos State
Job date: Wed, 07 May 2025 01:54:04 GMT