Job title: Job Vacancies at Pack ‘N’ Pay
Company:
Job description: Pack ‘N’ Pay is a product of CIC Integrated Services LTD. CIC was created as a wholesale store that supplies food to offshore catering companies to feed the offshore workers. Pack ’N’ Pay was created as a product that would leverage technology to solve the problems of retailers and wholesalers. Pack ‘N’ Pay officially started operations on January 18th 2021 and launched her e-commerce website on March 1st 2021.We are recruiting to fill the following positions below:1.) Digital Marketer and Social Media ManagerJob Location: Rivers
Employment Type: Full-timeJob Description
- Develop a marketing calendar aligned with sales targets and seasonal opportunities.
- Creative Content creation and video scripting
- Design and implement digital marketing campaigns to boost e-commerce sales and customer engagement.
- Optimize the Packnpay website for search engines to improve organic traffic and rankings.
- Manage and grow all social media pages that are related and assigned to
- Come up with engaging social media promotions that can both increase online sales and social media presence
- Collaborate with content creators to produce blogs, videos, and product descriptions tailored to FMCG audiences.
- Manage and optimize paid ad campaigns on Google Ads, Facebook, and other platforms to maximize ROI.
- Develop email campaigns targeting both individual and B2B customers, promoting special offers, discounts, and new products.
- Monitor key performance indicators (KPIs) such as website traffic, conversion rates, and campaign ROI.
- Provide regular reports with actionable insights to improve marketing efforts.
- Work closely with the sales and product teams to align marketing efforts with business goals.
- Develop and execute a comprehensive social media strategy aligned with the company’s marketing goals.
- Collaborate with customer care agent to ensure that leads generated on the website are converted
- Create and curate engaging content, including posts, videos, and graphics, that resonate with the FMCG audience.
- Use tools like Facebook Ads Manager and Instagram Insights to run and optimize paid campaigns.
- Monitor and analyze metrics such as engagement rates, follower growth, and campaign effectiveness.
- Prepare monthly reports with recommendations for improvement.
- Respond to customer inquiries, comments, and reviews promptly and professionally.
- Build relationships with followers, influencers, and online communities to enhance brand presence.
- Plan and execute social media campaigns to promote new products, discounts, and special events.
- Stay updated on social media trends, platform updates, and industry news to keep content fresh and relevant.
- Collaborate with influencers to promote social media pages and websites.
Requirements and Skills
- B.Sc or HND in Computer science, Business Administration, or related field
- SEO Skills and knowledge of WordPress
- Experience in Managing and growing social media pages for a brand.
- Digital marketing and content creation skills
- Experience in managing social media ads
- Onsite work location in Port Harcourt.
Application Closing Date: 20th March, 2025.Method of Application
Interested and qualified candidates should forward their CV and Cover Letter to: using the Job Position as the subject of the mail.2.) Warehouse ManagerJob Location: Rivers
Employment Type: Full-timeResponsibilities
- Manages a team of warehouse staff, including training, development and performance management.
- Oversees overall warehouse operations such as optimization of warehouse procedures and maximization of warehouse space.
- States out tasks, workflows and schedules.
- Identify and resolve warehouse operational issues.
- Responsible for strategic planning, budgeting, decison making and cost control regarding the warehouse.
- Implement and maintain effective warehouse management systems including cycle counts and stock takes.
- Ensure compliance with company policies, safety protocols, rules and regulations.
- Implement and maintain quality control processes to ensure accurate and damage free goods.
- Maintain communication with suppliers and shipment carriers.
- Reconcilliation of discrepancies during cycle count with required team (warehouse and control).
- Other assigned duties
Requirements and Skills
- B.Sc or HND in Accounting, Business Administration, or related field
- 5 – 7 years of experience as warehouse manager or supervisor
- Skilled in MS Office Excel with strong numerical proficiency.
- Team management and Leadershipskills.
- Knowledge of warehouse operations and procedures.
- Onsite work location in Port Harcourt.
Application Closing Date: 20th March, 2025.Method of Application
Interested and qualified candidates should send their CV and Applications to: using the Job Position as the subject of the mail.3.) Marketing / Brand ExecutiveJob Location: Port Harcourt, RiversJob Description of Marketing / Brand Executive
- Enhance brand reputation and awareness through strategic marketing initiatives.
- Conduct market research and competitor analysis to inform marketing strategies.
- Drive lead acquisition and sales growth for Packnpay’s products and services.
- Provide regular reports on sales, feedback, and market activities.
- Actively market Packnpay’s brand and products to customers and prospects.
- Collaborate on content creation plans for marketing campaigns and participate in brand campaigns.
- Collect customer feedback on product quality and pricing.
- Ensure brand consistency and adherence to company guidelines.
- Follow assigned drivers for van sales
Requirements and Skills
- OND, HND / B.Sc Degree in Marketing, Business Administration, or a related field.
- Previous experience in sales, preferably FMCG
- Excellent knowledge of MS Office and marketing software e.g: CRM
- Excellent communication and interpersonal abilities.
- Proficient in Marketing automation tools.
- A team player with a customer-oriented approach.
Application Closing Date: 28th February, 2025.Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: using the Job Position as the subject of the mail.4.) Customer Service OfficerJob Location: Rivers
Employment Type: NYSCJob Description
As a customer service officer, your duties include:
- Answering questions about the company’s products or services via phone, email, and in person.
- Direct customers to online resources.
- Handling customer complaints.
- Collecting and analyzing customer feedback.
- Create and maintain reports about customer interactions
- Develop a rapport with customers.
- Concluding sales for online customers.
- Responding to customers’ reviews.
- Demonstrate empathy and patience when dealing with customers, especially in sensitive situations.
- Update customer records in the system
- Checking product availability.
- Setting up accounts for new customers
- Booking of Orders
- Processing of orders.
Requirements and Skills
- Bachelor’s Degree in Mass Communication, Linguistics or Business Administration
- 0 – 1 year of relevant work experience
- Excellent communication and interpersonal skills
- Must be a corper serving in Port Harcourt
- Young, smart and vibrant.
Application Closing Date: 22nd March, 2025.Method of Application
Interested applicants should forward their CV and Cover Letters to: using the Job Position as the subject of the mail.Similar JobsHottest JobsJob SeekersEmployersTools & ResourcesConnect with usCustomer Care
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Expected salary:
Location: Port Harcourt, Rivers State
Job date: Fri, 07 Mar 2025 08:01:03 GMT