Snappy Credit Limited is a Fintech company that provides quick loans to customers via an online process.
We are recruiting to fill the position below:
Job Title: Loan Call and Monitoring Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Engage Borrowers Proactively: Initiate regular contact with borrowers through calls, messages, and visits to ensure loan awareness and repayment commitment.
- Recover Overdue Loans: Follow up on delinquent accounts, negotiate repayment plans, and encourage defaulting clients to settle their obligations.
- Build Positive Client Relationships: Foster trust and open communication with borrowers to understand and resolve repayment challenges.
- Monitor Loan Status: Track repayment behavior, identify early signs of risk, and take preventive measures.
Requirements
- Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 – 1 years work experience.
- Attention to detail – essential for tracking loan data and monitoring repayment.
- Analytical skills – to assess risk and loan performance.
- Must have Smart Phone.(Android or iPhone).
- Previous experience in tele-collections or Customer Service will be an added advantage
- Strong communication skills – both verbal and written, especially for engaging with clients.
- Good negotiation and interpersonal skills – to handle delinquent borrowers tactfully.
Company Benefits
- Basic Salary: N60,000 per month
- Bonus: daily bonus, weekly bonus, (up to 15k)
- Permission to work from home (return to office for skills training if not performing well)
- Salary increased in three months and again in six months.
- Year-end bonus for good performance every year.
- Phone compensation ( Airtime & data)
- Skills training within one week of joining the company and transportation subsidies.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Note: For more enquiries, contact 09025395912 on WhatsApp
Application Deadline 4th August, 2025.