9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.
We are recruiting to fill the position below:
Job Title: Manager, Product Integration
Location: Lagos
Job Type: Full-time
Job Summary
- The Manager, Product Integration is responsible for leading the end-to-end execution of approved telecom products and services across voice, data, fixed, and value-added services (VAS) portfolios.
- The role ensures timely, efficient, and quality implementation of products by managing cross-functional coordination, readiness assessments, go-to-market enablement, and lifecycle transition from design to launch.
- This role is pivotal in translating product concepts into operational reality, ensuring alignment with strategic objectives and customer expectations.
Roles and Responsibilities
- Lead the planning, execution, and implementation of new and modified Voice, Mobile Data, Fixed Access, and VAS products in collaboration with relevant stakeholders.
- Coordinate cross-functional teams (IT, Network, Engineering, Marketing, Sales, Finance, Legal, and Support Services) to ensure readiness and successful product rollouts.
- Define product implementation plans, operational acceptance criteria, timelines, and risk mitigation strategies.
- Drive product launch execution, ensuring end-to-end alignment between design, development, operational support, and customer-facing teams.
- Ensure all technical, commercial, legal, and customer support enablers are in place ahead of product deployment.
- Participate in post-implementation reviews to evaluate performance, gather insights, and recommend continuous improvements.
- Monitor product delivery timelines, identify bottlenecks, and proactively resolve issues to ensure project success.
- Develop and manage implementation trackers, status reports, and stakeholder dashboards for visibility and accountability.
- Drive compliance with internal processes and governance frameworks for product deployment and service changes.
- Support the Head, Product & Service Development in aligning implementation activities with organizational strategy.
- Provide leadership, coaching, and performance management for the product implementation team.
- Collaborate with Technology and Network teams to validate infrastructure capacity, system readiness, and platform integration needs.
- Work with Commercial teams to ensure appropriate product positioning, pricing, and channel activation prior to go-live.
- Oversee pilot launches or soft rollouts, ensuring feedback is documented and used to fine-tune service delivery.
- Ensure documentation, change controls, and stakeholder signoffs are completed before transition to business-as-usual operations.
- Performs any other duties as assigned by the Head, Product & Service Development.
Education and Experience
- First Degree in Engineering, Computer Science, Information Technology, or a related discipline.
- Demonstrated ability to manage complex, cross-functional implementation projects within a telecom or technology environment.
- Strong understanding of telecom systems, product launch
- Relevant certifications in project or service management (e.g., PMP, ITIL, Prince2, Agile/Scrum) will be an added advantage.
- 6 – 8 years of relevant experience in product implementation, service deployment, or telecom operations, with at least 3 years in a supervisory role.
How to Apply
Interested and qualified candidates should:
Click here to apply