Job title: Networking Support Engineer Job at Swift Networks Limited
Company: Swift Networks Limited
Job description: Swift Networks Limited is a facilities-based telecommunications services provider. The company was founded in 2002, since inception, Swift Networks has invested heavily in “next generation” networking technologies to build a multi-service network platform. Due to rapid expansion, we are looking for a qualified candidate to fill a creative technical position as we hope to maintain our status as the leading broadband connectivity services provider in Nigeria.We are recruiting to fill the position below:Job Position: Networking Support Engineer
Job Location: Victoria Island, Lagos
Employment Type: Full-timeKey Responsibilities
- Manage incidents, respond to requests for technical assistance in person, via phone & email
- Ensure installation, maintenance and troubleshooting are carried out within the agreed SLA.
- Responsible for resolving concerns on signal strength, signal-to-noise ratio and similar parameters in accordance with the company’s approved standard.
- Inform supervisors of recurring problems
- Carry out periodic preventive and corrective maintenance on eNodeBs, transmission links, routers and switches on the networks
- Carry out the alignment of microwave radios on the network
- Maintain comprehensive records of all transmission links, power equipment, BTS and spare parts on-site
- Monitors and coordinates all active and passive activities on eNodeB sites.
- Analyse the root cause of outages with the aim of driving improved availability on the network.
- Respond swiftly to alarms within acceptable SLA and rectification of faults on sites at various levels.
- Configuration and resolution of all eNodeB/Transmission external alarms like VSWR, LOS, LOF, link degradation, cell unavailable, etc.
- Monitoring, inspection and acceptance of new sites and ensuring 100% compliance with the company’s specifications
- Plan and implement both active and passive upgrades on the network to meet the customer’s needs.
- Inspects and supervises vendors’ completed jobs to the company’s specifications
- Collation and submission of periodic/job completion reports as due
- Ensuring compliance with the customer’s SLA and KPI always.
- Ability to configure routers (Cisco/Huawei) and switches
- Responsible for supporting post-sales customer activity remotely and on-site
- Responsible for carrying out detailed Site Surveys & maintaining proper documentation
- Promptly investigate, resolve & report any incidents, errors, events or deviations.
Qualifications
- BEng / BSc / B.Tech in Electrical & Electronics Engineering, Computer Science (Second Class Upper Division)
- HND (Upper Credit)
Essential Attributes:
- Proficient in WiFi, Wimax, eNodeB, TCP/IP, WLAN, Ethernet, LAN, WAN, Device/Network level Troubleshooting, Computers (OS & Application Level), Analytical, Internet and Tech savvy, Customer Focused and Team Player.
- Good knowledge of Mikrotik router configuration.
Desired Attributes:
- Relevant industry experience in handling telecommunication equipment.
Method of Application
Interested and qualified candidates should send their Applications and CV to: using the Job Position as the subject of the mail.
Expected salary:
Location: Nigeria
Job date: Wed, 14 May 2025 07:51:35 GMT