{"id":36718,"date":"2026-03-31T22:00:19","date_gmt":"2026-03-31T22:00:19","guid":{"rendered":"https:\/\/www.jobsafric.com\/nigeria\/call-center-representative-at-clinix-healthcare-nigeria\/"},"modified":"2026-03-31T22:00:19","modified_gmt":"2026-03-31T22:00:19","slug":"call-center-representative-at-clinix-healthcare-nigeria","status":"publish","type":"post","link":"https:\/\/www.indeed.com.ng\/nigeria\/call-center-representative-at-clinix-healthcare-nigeria\/","title":{"rendered":"Call Center Representative at Clinix Healthcare Nigeria"},"content":{"rendered":"<ul class=\"job-key-info\">\n<li><span class=\"jkey-title\">Job Type<\/span> <span class=\"jkey-info\">Full Time<\/span><\/li>\n<li><span class=\"jkey-title\">Qualification<\/span> <span class=\"jkey-info\">BA\/BSc\/HND , OND<\/span><\/li>\n<li><span class=\"jkey-title\">Experience<\/span> <span class=\"jkey-info\">1 &#8211; 2 years<\/span><\/li>\n<li><span class=\"jkey-title\">Location<\/span> <span class=\"jkey-info\">Lagos<\/span><\/li>\n<li><span class=\"jkey-title\">Job Field<\/span> <span class=\"jkey-info\">Customer Care&amp;nbsp<\/span>\n<\/li>\n<\/ul>\n<p><\/p>\n<h1>\n<p>                \t\tCall Center Representative at Clinix Healthcare Nigeria<br \/>\n            \t\t<\/h1>\n<p><\/p>\n<h2 class=\"mag-b \" id=\"job1192672\">\n<p>            Call Center Representative <\/p>\n<\/h2>\n<p><\/p>\n<div class=\"job-details\">\n<ul>\n<li>Clinix Healthcare is seeking a professional, energetic, and customer-focused Call Center Representative to join our front-line team. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent patient support, and ensuring a positive experience for all callers.<\/li>\n<\/ul>\n<p><strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Answer inbound calls from patients, clients, and partners in a professional and courteous manner.<\/li>\n<li>Schedule appointments, handle enquiries, and provide accurate information about our services, tests, and procedures.<\/li>\n<li>Make outbound calls for appointment confirmations, follow-ups, and reminders.<\/li>\n<li>Manage patient complaints and escalate complex issues to supervisors when necessary.<\/li>\n<li>Update patient records accurately on the CRM\/Health Information System.<\/li>\n<li>Provide product\/service information and address billing or insurance-related enquiries.<\/li>\n<li>Maintain call logs, records, and generate daily reports on call activities.<\/li>\n<li>Work collaboratively with other departments to ensure seamless patient support.<\/li>\n<li>Adhere to call center scripts, policies, and healthcare data protection standards.<\/li>\n<\/ul>\n<p><strong>Requirements &amp; Skills<\/strong><\/p>\n<ul>\n<li>Excellent verbal communication and active listening skills.<\/li>\n<li>Strong customer service orientation with a friendly and empathetic approach.<\/li>\n<li>Ability to handle high call volumes and work under pressure.<\/li>\n<li>Proficient in computer usage and CRM software.<\/li>\n<li>Good problem-solving skills and attention to detail.<\/li>\n<li>Ability to speak clearly in English (additional local language is an advantage).<\/li>\n<li>High level of integrity and confidentiality.<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li>Minimum of OND \/ HND \/ Bachelor\u2019s degree in any relevant field.<\/li>\n<li>Proven experience as a Call Center Representative (1\u20132 years experience preferred).<\/li>\n<li>Experience in a healthcare or hospital environment is a strong advantage.<\/li>\n<li>National Youth Service Corps (NYSC) completed (where applicable).<\/li>\n<\/ul>\n<\/div>\n<p><\/p>\n<h2 id=\"application-method\" style=\"margin-top:10px; color: #069;\" class=\"mag-b ts-18 bm-t-0 bm-b-5 \"><b>Method of Application <\/b><\/h2>\n<p><\/p>\n<div class=\"mag-b bm-b-30\">\n<p>Send CV to:\u00a0\u200b\u200b\u200b\u200b\u200b\u200b\u200b<strong>Admin@clinixhealthcare.com.ng\u00a0<\/strong>and copy\u00a0<strong>hr@clinixhealthcare.com.ng<\/strong><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Job Type Full Time Qualification BA\/BSc\/HND , OND Experience 1 &#8211; 2 years Location Lagos Job Field Customer Care&amp;nbsp Call Center Representative at Clinix Healthcare Nigeria Call Center Representative Clinix Healthcare is seeking a professional, energetic, and customer-focused Call Center Representative to join our front-line team. The ideal candidate will be responsible for handling inbound [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-36718","post","type-post","status-publish","format-standard","hentry","category-jobs"],"_links":{"self":[{"href":"https:\/\/www.indeed.com.ng\/nigeria\/wp-json\/wp\/v2\/posts\/36718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.indeed.com.ng\/nigeria\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.indeed.com.ng\/nigeria\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.indeed.com.ng\/nigeria\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.indeed.com.ng\/nigeria\/wp-json\/wp\/v2\/comments?post=36718"}],"version-history":[{"count":0,"href":"https:\/\/www.indeed.com.ng\/nigeria\/wp-json\/wp\/v2\/posts\/36718\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.indeed.com.ng\/nigeria\/wp-json\/wp\/v2\/media?parent=36718"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.indeed.com.ng\/nigeria\/wp-json\/wp\/v2\/categories?post=36718"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.indeed.com.ng\/nigeria\/wp-json\/wp\/v2\/tags?post=36718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}