Job title: NOC Engineer
Company: Sigma Consulting Group
Job description: NOC Engineer
Location: Lekki, Lagos, Nigeria
Employment Type: Full Time
Monthly Net Salary: 250,000OverviewWe are seeking a highly motivated and technically skilled Network Operations Center (NOC) Engineer to join our growing team in Lekki, Lagos. The ideal candidate will be responsible for monitoring, maintaining, and troubleshooting our network infrastructure to ensure optimal performance and uptime. You will play a vital role in proactive problem detection, issue escalation, and ensuring the reliability of our IT and telecommunications systems.Key ResponsibilitiesPerform general system administration tasks on all elements of the networkDiscover problem areas which could negatively impact system performance or customer satisfactionPro‐actively monitor network and system performanceAnalyze traffic data and trends and escalate areas of concern to the network design authorityEscalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC)Perform general system administration tasks on all elements of the networkPerform network surveillance 24/7, respond to network‐reported and customer‐reported problemsTake ownership to ensure that all problems are resolved in a timely and efficient mannerManage problem resolution using network monitoring/management toolsMonitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being metRequirements & QualificationsEducation:
BSc or HND in Computer Science, Computer Engineering, Telecommunications, or a related technical disciplineExperience:
Minimum of 2 4 years experience in a NOC, network operations, or technical support roleCertifications:Cisco Certified Network Associate (CCNA) requiredCisco Certified Network Professional (CCNP) added advantageTechnical SkillsIn-depth knowledge of network technologies such as DWDM/OTN, PtP/PtMP MicrowaveProficient with network diagnostic tools like OTDR, E-Analyzer, and SDH AnalyzerExperience managing Cisco switches and general IP networkingStrong understanding of Fixed Wireless Communications TechnologyAbility to analyze and troubleshoot across multiple layers of the OSI modelFamiliarity with ticketing systems and NOC monitoring toolsCapable of making solid, fact-based decisions under pressureTechnical experience in a telecommunications or network operations environmentVery Good understanding of Fixed Wireless communications TechnologySoft SkillsExcellent written and verbal communication skillsAbility to work well in an international, multi-cultural, and high-pressure technical environmentStrong analytical and decision-making abilities, especially under pressureHighly disciplined and capable of working with minimal supervisionShift RequirementsWillingness to work on a 24/7 rotating shift, including weekends and public holidaysBenefitsCompetitive net monthly salary of 250,000Health Insurance CoveragePension ContributionsAirtime/Data AllowanceContinuous Learning and Certification SupportCareer growth opportunities within a dynamic and innovative technology environmentHow to ApplyQualified and interested candidates should submit their CV to and a brief cover letter highlighting relevant experience and certifications.
Expected salary:
Location: Lekki, Lagos State
Job date: Wed, 28 May 2025 22:36:05 GMT
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