Stanbic IBTC Pension Managers Limited is a licensed Pension Fund Administrator (PFA) set up with the primary objective of delivering quality pension fund administration and management services to both private and public sector employees covered by the Pension Reform Act 2014. Incorporated on 19 May 2004, we are a subsidiary of Stanbic IBTC Holdings PLC (a member of the Standard Bank Group) and we enjoy a rich heritage derived from the Group’s extensive and proven track record in money management and long-held values of protection and enhancement of customers’ wealth.
We are recruiting to fill the position below:
Job Title: Officer, Benefits Fulfilment
Job Ref ID: 80441434A-0001
Location: Victoria Island, Lagos
Job Type: Full-time
Business Segment: Insurance & Asset Management
Job Description
- Responsible for the review and processing of customer benefits applications, provide support to customer benefits related transactions.
- To conduct daily review of benefits applications that are submitted to BASS for accuracy of computation done, completeness submitted and ensure eligibility based on business and regulatory policies and framework.
- Engage the branch to resolve observed exceptions/ where issue is booked on the database for immediate resolution.
- Render daily/ periodic report of benefits applications that are reviewed but cannot be filed/ processed.
- Provide feedback on all enquiries from partner units within 24hrs (and engage appropriately where extended time is required).
- To follow up daily with resolution of observed/ identified issues benefits application such as engagement with Admin for ack copies, engagement with consultant/ legal team for death certificate and LOA verification.
Qualifications
- Minimum of a First Degree in Business Administration or a Social Sciences field
- General knowledge of the Nigerian pension industry and Data management is an added advantage
- Minimum of 2 years post-NYSC experience.
- Strong analytical skills are required for the role
Additional Information
Behavioural Competencies:
- Checking Details
- Following Procedures
- Team Working
- Upholding Standards
Technical Competencies:
- Process Governance
- Process Analysis and Redesign
- Process Improvement
- Operation Process and Procedures.
How to Apply
Interested and qualified candidates should:
Click here to apply