Coinbox Limited is a multi-dimensional Consulting Firm which provides one – stop total business development and support to our vast clientele of start-ups, Small, Medium, growing and Large Enterprises, Cooperative Societies, Groups and Associations.
We are recruiting to fill the position below:
Job Title: Operations & IT Manager
Location: Lekki, Lagos
Employment Type: Full-time
Job Summary
- The Operations and IT Manager is to ensure the efficient and secure running of daily operations and technology infrastructure of the BDC.
- The role includes oversight of transaction processing, vault operations, IT systems, and data security.
- As a joint custodian of the vault, the candidate must demonstrate unwavering integrity, accuracy, and accountability.
Key Responsibilities
- Supervise day-to-day operational processes including transaction management, vault balancing, and documentation.
- Ensure timely execution of foreign exchange sales and purchases in line with CBN regulations.
- Develop and implement operational procedures that ensure control, speed, and accuracy.
- Monitor teller activities, customer transactions, and internal workflows.
- Serve as joint custodian of the BDC’s vault, with responsibility for access, security, and controls.
- Maintain vault integrity through daily balancing, dual control protocols, and CCTV monitoring.
- Ensure all operational activities meet CBN, EFCC, and NFIU requirements.
- Prepare and maintain operational logs, system access trails, and data backups for audit purposes.
- Support the Compliance and Finance teams with audit trails and data for reporting.
- Train and supervise operational staff and ensure adherence to internal procedures.
- Identify gaps in service or systems and recommend improvement strategies.
- Ensure proper documentation and filing of operational and IT records.
- Ensure accurate logging and reconciliation of all forex movements (inflows/outflows).
- Investigate and immediately report cash discrepancies or procedural breaches.
- Manage IT infrastructure including POS, data backups, FX transaction platforms, and system access.
- Ensure continuous uptime and performance of BDC software and electronic recordkeeping tools.
- Enforce cybersecurity measures, firewall management, and data privacy protocols.
- Liaise with external IT vendors and ensure software updates, upgrades, and issue resolution.
Qualifications and Experience
- Minimum of a BSc. Or HND degree in Computer Science, Information Technology, Business Administration, or related field.
- Relevant certifications (e.g., ITIL, CISA, CISSP, or Microsoft/Cisco) are an advantage.
- Minimum of 5–7 years’ experience in operations or IT roles, preferably within financial services or BDCs.
- Excellent organizational and documentation skills
- Ability to handle confidential information and adhere to dual custody policies
- Proficiency in Microsoft office suite and IT support tools
- Must pass background checks
- Strong risk awareness and adherence to physical and digital security policies
- Experience with vault management, digital FX systems, or treasury platforms is a strong asset.
- High level of personal and financial integrity
- Detail-oriented, accurate, and disciplined in handling cash and sensitive data
- Strong IT troubleshooting and systems management skills
- Solid understanding of BDC operations and regulatory landscape
Salary
N600,000 – N1,000,000 Monthly (Based on experience, qualification, and skill)
How to Apply
Interested and qualified candidates should:
Click here to apply
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