Balosh Integrated Services Limited is a leading provider of access control services. Balosh is Nigeria’s premier Car Parks, Highway Management, Access Control, Automatic Entrances Firm that manages parking facilities, finances the design and development of parking facilities and provides consultation to landlords with respect to all parking related matters.
We are recruiting to fill the position below:
Job Title: Operations Manager
Location: Lagos
Employment Type: Full-time
Job Description
- Schedule and track installation, maintenance, and inspection activities for access control systems.
- Develop, document, and maintain standard operating procedures (SOPs) for field operations and service delivery.
- Ensure all field activities comply with safety regulations, internal policies, and client contractual requirements.
- Conduct regular audits and site quality inspections; prepare reports on findings and corrective actions.
- Generate operations reports highlighting performance metrics, incidents, and recommendations.
- Analyze trends in service calls, downtime, and customer feedback to drive continuous improvement.
- Monitor key performance indicators (KPIs) (e.g., response times, first-time fix rate) and propose process enhancements.
- Serve as primary point of contact for clients regarding operational queries, escalations, and service updates.
- Maintain accurate records of spare parts, consumables, and tools; trigger reorders to prevent stock-outs..
Requirements
- HND / Bachelor’s degree in Engineering (Electrical/Mechanical), Business Administration or related field.
- Familiarity with access control systems and automation will be preferred.
- Professional certification in project management is an advantage.
- Minimium of 4 years of proven experience working in same role.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email
Application Deadline 7th July, 2025.
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