- Oversee and coordinate all day-to-day operational activities across departments.
- Monitor warehouse activities, stock movement, and dispatch schedules to maintain workflow efficiency.
- Work closely with sales,and logistics teams to ensure operational alignment.
- Ensure all dispatch riders follow company policies, delivery procedures, and safety guidelines.
- Schedule regular maintenance and checks on company motorcycles.
- Investigate and resolve incidents involving theft, loss, or misconduct among logistics or dispatch staff.
- Maintain proper documentation and reporting of all incidents, including corrective actions taken.
- Implement preventive measures to reduce future operational risks or
