Product Operations Associate

Job title: Product Operations Associate

Company: Sun King

Job description: Product Operations AssociateDepartment: Global Analytics and TechnologyEmployment Type: Permanent – Full TimeLocation: NigeriaReporting To: Product ManagerDescriptionJob Location: Nigeria
Workplace type: HybridAbout the role:
The Product Operations Associate is a part of the Digitization & Automation team and works closely with the in-house tech team and other business stakeholders to help Sun King design, develop, and implement intelligent, tech-enabled solutions to help solve a large variety of our business problems. This position reports to the Product Manager.What you would be expected to do:

• Monitor technical issues/bugs raised by stakeholders related to our mobile applications/portals/automations and lead coordination with the development team to get it sorted.
• Ensure day-to-day functioning and monitoring of current products by handling configurations and change requests.
• Rolling out of new products/features/automations and resolving stakeholder queries/issues.
• Automate business processes using tools like Zapier/Google Scripts and other automation tools.
• Partner with cross-functional groups and support the Product Manager in the entire product lifecycle, from design to development to launch.
• Create flow charts, mock screens, and PRDs for business requirements, user requirements, functional & non-functional requirements, and system requirements following the guidance of the Product Manager.
• Accountable for testing of applications/solutions/web panels at various stages of the lifecycle.

You might be a strong candidate if you have/are:

• 1+ years of experience in the product management domain with strong task prioritization skills.
• Good communication and project management skills.
• Decent hands-on Excel and SQL experience.
• Detail-oriented and has a deep sense of ownership with accountability.
• Ability to quickly adapt and resolve conflicts in a multi-stakeholder scenario.

What Sun King offers:

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.

Expected salary:

Location: Lagos, Lagos State

Job date: Sun, 13 Apr 2025 00:43:54 GMT

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