Job Vacancies

Receptionist / Front Desk Officer Job at RightResults Diagnostic Centre – Apply

1 week ago
by hotnigerianJobs

RightResults Diagnostic Centre is a Private Healthcare Facility that specialises in Bespoke Healthcare, Diagnostic Laboratory and Ultrasound facilities.

We are recruiting to fill the position below:

Job Position: Receptionist / Front Desk Officer
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Summary


  • Registers new patient, prepares correspondences and fulfill customer needs to ensure customer satisfaction.
  • The Front desk acts as the face of the organization.
  • Facilitates patient flow by notifying of patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
  • The front desk staff answers all calls, take appointments, screen calls and forward to the appropriate department or unit.
  • Provides information to client on services provided by the organisation.

Key Responsibilities
Your duties shall include, but not limited to the following:

  • Communicating promptly, courteously with customers by telephone, email, letter and face to face.
  • Calling of patientsand rescheduling of appointments.
  • Keeping ahead of developments in customer service.
  • Record details of inquiries, comments, complaints and actions taken.
  • Assisting in preparing correspondence to be sent out to clients.
  • Provide daily/ weekly & monthly reports.
  • Work with doctors and nurses to ensure customer satisfaction
  • Maintain a record of debtors and make phone calls to ensure payments.
  • Any other duties assigned by your Manager and the Medical Director.

Qualifications

  • Candidates should possess a minimum of OND qualification.
  • 1+ years of relevant work experience.
  • Experience with Microsoft Office applications such as Word and Excel is essential.
  • Experience in healthcare sector or hospital is an added advantage.
  • Living in proximity to Lekkiis mandatory.

Salary
Monthly, Prompt and Negotiable.

Method of Application 
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Position as the subject of the mail.

Note: For further enquiries, call 0809 228 1199.

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