Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.
We are recruiting to fill the position below:
Job Title: Sales Account Manager
Job ID: 16549
Location: Victoria Island, Lagos
Employment Type: Full-time
Responsibilities
Driving Growth through Focusing on the Customer:
- Maintain deep understanding of customer business needs, KPIs, and strategic priorities.
- Guide peers in aligning TeKnowledge solutions with customer goals and translating features into tangible business outcomes.
- Align partner and internal resources to customer and industry-specific needs.
- Identify opportunities for new revenue, adoption, and customer relationship growth across the portfolio.
- Lead digital transformation initiatives that create business value and drive impact.
- Enable and coach cross-functional teams to co-develop strategic account plans.
Sales & Business Excellence:
- Oversee revenue forecasting and progress tracking within the assigned portfolio and market segments.
- Set strategic goals and priorities, manage pipeline health, and drive alignment with business objectives.
- Engage in contract negotiation, risk management, and revenue protection strategies.
- Foster a high-performing virtual team, ensuring consistent delivery excellence and customer satisfaction.
- Guide planning and prioritization across multiple complex accounts.
- Lead execution of corrective actions in response to escalations or blockers, and drive root-cause resolution.
Strategic Relationship Management:
- Expand and manage a strong network of key decision-makers, partners, and stakeholders.
- Partner with internal teams and customers to develop long-term digital strategies.
- Drive strategic marketing and go-to-market initiatives in collaboration with business and technical leads.
- Identify and onboard new partners/vendors to accelerate growth in emerging markets.
Qualifications
- 10+ years of experience in B2B technology/services sales and strategic account management.
- Strong executive presence with excellent written and verbal communication skills.
- Willingness and ability to travel within the Africa region.
- Experience working with enterprise and government clients is a strong advantage.
- Proven knowledge in Cybersecurity, AI/Automation, Customer Experience (CX), professional services, or digital skilling/change management programs.
- Fluency in English and one or more regional languages.
How to Apply
Interested and qualified candidates should:
Click here to apply
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