Job title: Sales & Marketing Executive Job at Alan & Grant
Company:
Job description: Alan & Grant – Our client is a premier hospitality destination, renowned for its exceptional service, elegant accommodation and vibrant atmosphere.They are recruiting to fill the position below:Job Position: Sales & Marketing ExecutiveJob Location: Ikeja, LagosJob Summary
- The Sales and Marketing Executive is responsible for promoting the hotel’s services, increasing revenue through client acquisition and strengthening the hotel’s brand visibility.
Key Responsibilities
- Manage the implementation and administration of Compliance Policies,Procedures and Initiatives.
- To maximize hotel revenue and guest satisfaction by negotiating group business and coordinating the execution of Meeting and Events business with other departments in accordance with the sales business plan. The job incumbent should be active, proactive and achieve results.
- All work is carried out in line with the hotel’s guidelines, sales business plan, guidelines and service concepts.
- Conduct market research to identify selling possibilities and evaluate customer needs
- Create frequent reviews and reports with sales and financial data
- Ensure the availability of stock for sales and demonstrations
- Participate on behalf of the company in exhibitions or conferences
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings with potential clients and listen to their wishes and concerns
- Prepare and deliver appropriate presentations on products and services
- Negotiate/ close deals and handle complaints or objections
- Gather feedback from customers or prospects and share with internal teams
- Provide customers with a list of available services and their accompanying prices and offer discounts when necessary
- Provide customers with a list of available services and their accompanying prices and offer discounts when necessary
- Assist clients in selecting the most appropriate service that best meets their specifications and needs
- Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
- Collaborate with other hotel staff to ensure clients have a good time
- Monitor the customer service quality of the hotel to ensure customers are tended to appropriately
- Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties
- Process and facilitate requests for customized services such as room redecoration, equipment, and switch
- Coordinate and organize the details of an event such as catering, lodging, seating, and security
- Resolve and quell misunderstandings within a hotel premises
- Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
- Maintain and update client data base
- Updating information on Sales & Catering
- Conduct assessment of sales performance to make necessary adjustments to increase patronage
- To develop and maintain new business wherever possible from identified market segments and sources of business
- To maintain accurate accounts and data sheets on all active accounts; to monitor this data via the system
- To entertain key accounts when necessary with prior approval of the Sales & Marketing Manager
- To monitor and analyze competitors’ sales promotion and activities
- To refine product knowledge constantly
- To respond to any changes in the departmental function as dictated by the industry, company or hotel.
Requirements
- MBA or BA in Hospitality Management or equivalent
- 2 years of experience in overall operation
- MS Office (Word, Excel, Outlook & PP), Micros, Opera PMS.
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Expected salary:
Location: Ikeja, Lagos State
Job date: Fri, 02 May 2025 05:36:05 GMT