{"id":19390,"date":"2026-02-22T06:30:13","date_gmt":"2026-02-22T04:30:13","guid":{"rendered":"https:\/\/www.jobsafric.com\/south-africa\/yes-opportunity-contact-centre-agent-cape-town-at-tfg-the-foschini-group\/"},"modified":"2026-02-22T06:30:13","modified_gmt":"2026-02-22T04:30:13","slug":"yes-opportunity-contact-centre-agent-cape-town-at-tfg-the-foschini-group","status":"publish","type":"post","link":"https:\/\/www.indeed.com.ng\/south-africa\/yes-opportunity-contact-centre-agent-cape-town-at-tfg-the-foschini-group\/","title":{"rendered":"Yes Opportunity &#8211; Contact Centre Agent &#8211; Cape Town at TFG (The Foschini Group)"},"content":{"rendered":"<ul class=\"job-key-info\">\n<li><span class=\"jkey-title\">Job Type<\/span> <span class=\"jkey-info\">Contract<\/span><\/li>\n<li><span class=\"jkey-title\">Qualification<\/span> <span class=\"jkey-info\">Matric<\/span><\/li>\n<li><span class=\"jkey-title\">Experience<\/span> <span class=\"jkey-info\"><\/span><\/li>\n<li><span class=\"jkey-title\">Location<\/span> <span class=\"jkey-info\">Western Cape<\/span><\/li>\n<li><span class=\"jkey-title\">Job Field<\/span> <span class=\"jkey-info\">Customer Care&amp;nbsp<\/span>\n<\/li>\n<\/ul>\n<p><\/p>\n<h1>\n<p>                \t\tYes Opportunity &#8211; Contact Centre Agent &#8211; Cape Town at TFG (The Foschini Group)<br \/>\n            \t\t<\/h1>\n<p><\/p>\n<h2 class=\"mag-b \" id=\"job1159056\">\n<p>            <span class=\"subjob-title\">Yes Opportunity &#8211; Contact Centre Agent &#8211; Cape Town<\/span><br \/>\n            <\/h2>\n<p><\/p>\n<div class=\"job-details\">\n<p>Job Description<\/p>\n<ul>\n<li>Enter the job market and get a life-changing first working experience in our exciting retail Call centre environment.<\/li>\n<\/ul>\n<p>Tick the boxes below and you might just get a YES from us!<\/p>\n<ul>\n<li>Aged between 18 to 29 years old<\/li>\n<li>Matric (Preferable)<\/li>\n<li>Available and willing to work a fixed term 12 month contract<\/li>\n<li>Should not have been employed permanently with a single employer continuously for more than 1 year<\/li>\n<li>Should not be studying full time in the year of employment (April 2024 &#8211; April 2025)<\/li>\n<li>Should not have participated or been registered on the YES programme before<\/li>\n<li>Transportation for the applicants own account (if applicable)<\/li>\n<\/ul>\n<p>Responsibilities: \u00a0<\/p>\n<ul>\n<li>Being an ambassador for our brand and offering amazing Customer experience.\u00a0<\/li>\n<li>Exceed Customer expectations by identifying and providing them with the best possible solutions.\u00a0<\/li>\n<li>Actively keeping track of sales performance against target.\u00a0<\/li>\n<\/ul>\n<p>Qualifications:\u00a0<\/p>\n<ul>\n<li>Grade 12 (Matric)\u00a0<\/li>\n<\/ul>\n<p>Skills: \u00a0<\/p>\n<ul>\n<li>Passionate about people is a must.\u00a0<\/li>\n<li>Target driven and experience focused.\u00a0<\/li>\n<li>Being an ambassador for our brand and offering amazing Customer experience.\u00a0<\/li>\n<li>Exceed Customer expectations by identifying and providing them with the best possible solutions.\u00a0<\/li>\n<li>Actively keeping track of sales performance against target.\u00a0<\/li>\n<li>Selling a diverse product range and keeping up to date with the latest d\u00e9cor and fashion trends.\u00a0<\/li>\n<li>Searching out opportunities for making new sales.\u00a0<\/li>\n<li>Assist with replenishing of stock to ensure the store is ready for our customers at all times.\u00a0<\/li>\n<\/ul>\n<p>Competencies and behaviours for success: \u00a0<\/p>\n<ul>\n<li>Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.\u00a0<\/li>\n<li>Effectively building formal and informal relationship networks inside and outside the organization.\u00a0<\/li>\n<li>Building strong customer relationships and delivering customer-centric solutions.\u00a0<\/li>\n<li>Making good and timely decisions that keep the organization moving forward.\u00a0<\/li>\n<li>Anticipating and adopting innovations in business-building digital and technology applications.\u00a0<\/li>\n<li>Creating a climate where people are motivated to do their best to help the organization achieve its objectives.\u00a0<\/li>\n<li>Making good and timely decisions that keep the organization moving forward.\u00a0<\/li>\n<li>Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.\u00a0<\/li>\n<li>Good verbal\/ written communication skills and good organisational skills\u00a0<\/li>\n<li>Strong organizational and planning skills\u00a0<\/li>\n<li>The ability to multi-task in a fast-paced environment\u00a0<\/li>\n<li>The ability to work independently\u00a0<\/li>\n<li>The ability to take initiative\u00a0<\/li>\n<li>A high level of attention to detail\u00a0<\/li>\n<\/ul>\n<\/div>\n<p><\/p>\n<h2 id=\"application-method\" style=\"margin-top:10px; color: #069;\" class=\"mag-b ts-18 bm-t-0 bm-b-5 \"><b>Method of Application <\/b><\/h2>\n<p><\/p>\n<div class=\"mag-b bm-b-30\">\n<p>Interested and qualified? Go to TFG (The Foschini Group) on fa-expc-saasfaprod1.fa.ocs.oraclecloud.com to apply\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Job Type Contract Qualification Matric Experience Location Western Cape Job Field Customer Care&amp;nbsp Yes Opportunity &#8211; Contact Centre Agent &#8211; Cape Town at TFG (The Foschini Group) Yes Opportunity &#8211; Contact Centre Agent &#8211; Cape Town Job Description Enter the job market and get a life-changing first working experience in our exciting retail Call centre [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-19390","post","type-post","status-publish","format-standard","hentry","category-jobs"],"_links":{"self":[{"href":"https:\/\/www.indeed.com.ng\/south-africa\/wp-json\/wp\/v2\/posts\/19390","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.indeed.com.ng\/south-africa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.indeed.com.ng\/south-africa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.indeed.com.ng\/south-africa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.indeed.com.ng\/south-africa\/wp-json\/wp\/v2\/comments?post=19390"}],"version-history":[{"count":0,"href":"https:\/\/www.indeed.com.ng\/south-africa\/wp-json\/wp\/v2\/posts\/19390\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.indeed.com.ng\/south-africa\/wp-json\/wp\/v2\/media?parent=19390"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.indeed.com.ng\/south-africa\/wp-json\/wp\/v2\/categories?post=19390"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.indeed.com.ng\/south-africa\/wp-json\/wp\/v2\/tags?post=19390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}