Founded in 2009, Nile University is a private multidisciplinary university based in Abuja, and a proud member of Honoris United Universities since 2020. Nile University currently has over 40 undergraduate programmes and more than 50 postgraduate programmes spread across eight best- in-class faculties, in the College of Health Sciences, Law, Science, Computing Studies, Engineering, Environmental Sciences, Management Sciences, and Arts & Social Sciences.
We are recruiting to fill the position below:
Job Title: Student Recruitment Specialist
Location: Lagos
Employment Type: Full-time
Job Summary
- We are currently looking to engage a highly competent and result-oriented Student Recruitment Specialist with strong personal & professional integrity to join the dynamic team in our Nile Digital Education Team (Lagos Branch).
Responsibilities
- The Student Recruitment Specialist will focus on engaging with prospective students, nurturing leads, and championing the conversion of leads into registered students.
- Make outbound calls to leads generated through various channels, including website inquiries, social media, and events.
- Engage with prospective students to understand their educational needs and career goals.
- Provide detailed information about our educational programs, admission requirements, and application procedures.
- Build rapport with prospective students and address any concerns or objections they may have.
- Drive the focus on improving the client’s experience in every interaction through call listening, quality checking, and feedback.
- Resolve all callers’ queries that are escalated from agents efficiently and effectively.
- Utilize all quality management feedback and insights to coach and develop team leaders to deliver exceptional service.
- Follow up with leads through phone calls, emails, and other communication channels to maintain engagement and facilitate the conversion process.
- Collaborate with the admissions team to ensure a smooth transition for registered students and provide ongoing support as needed.
- Meet or exceed recruitment targets and key performance indicators (KPIs) related to lead conversion and enrolment.
Qualification & Experience
- Minimum of HND / B.Sc. in Mass Communication, Marketing, English, or any related discipline.
- Strong understanding of the institution’s policies and services.
- Proficiency in communicating in Hausa and other major Nigerian languages is an added advantage.
- Minimum of 3 years relevant work experience in the Contact Centre industry.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email
Application Deadline 30th August, 2025.
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