Codix Pharma Limited is a healthtech company who specializes in providing health technology solutions. Our vision is to become the market leader in cardio-metabolic care (diabetes, hypertension and CHD) in Nigeria and West Africa.
We are recruiting to fill the position below:
Job Title: Technical Executive
Location: Lagos
Summary
- We are seeking a female Technical Executive with a strong background in Medical Laboratory Science to join our team.
- The ideal candidate will provide technical support to both internal teams and customers, ensuring product quality and compliance with manufacturer specifications.
Responsibilities
- Verify that all products perform according to the manufacturer’s claims (Quality Control).
- Assist the Technical Manager in maintaining the complaints log.
- Document all issues and their corresponding solutions.
- Conduct timely field visits to clients using company products.
- Participate in internal and external product testing.
- Follow up with clients to ensure proper and timely quality control procedures are followed.
- Technical trainings and retraining internal and external customers
- Provide technical support to customers and the sales/marketing team.
- Troubleshoot and resolve technical issues as they arise.
- Record and document all returned products appropriately.
- Perform any other duties as assigned.
Requirements
- Bachelor of Medical Laboratory Science (B.MLS)
- Knowledge of MS Office particularly Excel, Word, and PowerPoint & ERP solution
- Ability to build and maintain strong relationships with customers.
- Cognate work experience
- Strong communication, presentation, and analytical skills
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
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