Job title: Technical Operations Director – Lagos, Nigeria
Company: Employ Africa
Job description: Job DescriptionDepartment/Unit: Technical
Location: Lagos, NigeriaJob PurposeThe Technical Operations Director plays a pivotal role in driving the company’s technological vision and aligning engineering initiatives with overall business goals. This position demands a strategic thinker with a deep technical background, proven leadership capabilities, and expertise in managing cross-functional projects.The successful candidate will lead the technical team and oversee the development, deployment, and optimization of IoT-driven solutions-spanning fuel management, telematics, power management, and telecommunications infrastructure.Reporting RelationshipsReports to: CEO
Direct Reports:Head of Technical OperationsTechnical Support EngineersSite EngineersKey Responsibilities Technical Operations LeadershipProvide strategic direction for all technical operations to support business growth.Advise senior leadership on technology strategy and innovation.Oversee the execution of engineering projects from design to maintenance.Manage regional operations and optimize systems development and performance.Foster collaboration across engineering, procurement, project management, and field operations teams.Project Management & ExecutionLead the planning, execution, and delivery of technical projects.Ensure projects meet quality, compliance, and regulatory standards.Develop and enforce SOPs for consistent and efficient project execution.Leverage data analytics to monitor and enhance project performance.Resource ManagementOversee allocation of personnel, equipment, and materials across projects.Ensure projects are delivered on time, within budget, and to client satisfaction.Optimize resource planning to meet evolving operational needs.Operational Efficiency & ComplianceEnsure full compliance with local and international standards in IoT, fuel, and telecom sectors.Monitor and optimize system performance for maximum efficiency.Establish security protocols for safeguarding digital infrastructure and data.Align operations with ISO standards, safety laws, and environmental guidelines.Performance Monitoring & ReportingDefine KPIs for technical operations and track ongoing progress.Conduct system audits and identify areas for performance improvement.Develop risk management strategies to prevent technical failures.Provide the executive team with insights on project status and operational challenges.Stakeholder EngagementBuild strong relationships with clients, partners, and regulatory bodies.Maintain open communication with stakeholders to gather feedback and drive improvement.Manage vendor and client relationships effectively, ensuring contract compliance.Work cross-functionally with sales, marketing, and customer service teams to align on business needs.Assign clear responsibilities and priorities to team members and hold them accountable for outcomes.Required Skills & Competencies Technical ExpertiseIoT Systems: Knowledge of device connectivity, cloud platforms, and real-time analytics.Telematics & Fleet Management: GPS tracking, vehicle diagnostics, predictive maintenance.Remote Monitoring: SCADA systems, sensor technology, IoT dashboards.Energy & Power: Smart grid systems, hybrid power solutions, load balancing.Embedded Systems & Networking: Edge computing, communication protocols (LPWAN, 4G/5G, Wi-Fi, Bluetooth).Cloud & Data Analytics: AWS, Azure, Google Cloud; predictive analytics using AI.Cybersecurity: Device-level security, encryption standards, global IoT compliance.Leadership & ManagementStrategic technology planning and roadmap development.Cross-functional team leadership across engineering and R&D.Innovation in emerging tech like AI, blockchain, and digital twins.Strong financial and vendor management skills.Thorough understanding of global regulatory requirements.Industry ExpertiseExperience with Industrial IoT, automation, and predictive maintenance.Proven delivery in energy, logistics, oil & gas, and infrastructure sectors.Strong grasp of enterprise systems and B2B tech alignment.QualificationsEducation:Bachelor’s degree in Electrical & Electronics Engineering, Computer Science, Marine Engineering, or related fields.Advanced degrees or certifications such as PMP, Six Sigma are preferred.Experience:10-15+ years of experience in IoT, telematics, energy management, or industrial automation.Proven leadership in deploying IoT solutions across multiple industries.Experience managing global teams and navigating international markets is an advantage.Industry experience with companies such as HP Fast Lane, Fuel Buddy, FleetX, Peltek, Koel Green, Orpak, Siemens, Huawei, Schneider, etc., is highly desirable.
Expected salary:
Location: Lagos, Lagos State
Job date: Fri, 16 May 2025 06:12:24 GMT
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