CashXpress Nigeria Limited is a fast paced fintech company in Lagos, Nigeria.
We are recruiting to fill the position below:
Job Title: Voice Product Analyst
Location: Lagos
Employment Type: Full-time
Job Summary
- We seek a passionate professional who thrives on data, values intuitive user experiences, and is eager to harness voice technology to deliver seamless financial services.
Key Responsibilities
- Analyze and optimize the performance of our voice-based products and solutions.
- Translate analytics into actionable recommendations for product improvement.
- Conduct competitor analysis and stay updated on industry trends in voice tech.
- Monitor customer interactions, feedback, and usage data to uncover insights.
- Collaborate with the team to improve voice UX.
Requirements
- Bachelor’s Degree in Computer Science, Data Science, Information Systems, or related field.
- Proficient in tools like SQL, Excel, Google Analytics, or similar.
- Experience with voice platforms (e.g., IVR systems, Google Assistant) is a plus.
- Excellent communication and collaboration skills.
- 3 years of experience in product analysis, preferably in voice or audio-based technology.
- Strong analytical and problem-solving skills.
What We Offer
- A collaborative and innovative work environment.
- Opportunities for professional growth.
- Competitive salary and benefits.
How to Apply
Interested and qualified candidates should send their Resume and Cover Letter to: [email protected] using “Voice Product Analyst Application” as the subject of the email
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