Voice Product Analyst – Lagos

Job title: Voice Product Analyst – Lagos

Company: CASHXPRESS NIGERIA LIMITED

Job description: Job Ad & Profile DescriptionPosition : Voice Product Analyst – LagosWe seek a passionate professional who thrives on data, values intuitive user experiences, and is eager to harness voice technology to deliver seamless financial services.
Key Responsibilities:

• Analyze and optimize the performance of our voice-based products and solutions.
• Monitor customer interactions, feedback, and usage data to uncover insights.
• Collaborate with the team to improve voice UX.
• Translate analytics into actionable recommendations for product improvement.
• Conduct competitor analysis and stay updated on industry trends in voice tech.

Required profile for job ad : Voice Product Analyst – LagosRequirements:

• Bachelor’s degree in Computer Science, Data Science, Information Systems, or related field.
• 2 years of experience in product analysis, preferably in voice or audio-based technology.
• Strong analytical and problem-solving skills.
• Proficient in tools like SQL, Excel, Google Analytics, or similar.
• Experience with voice platforms (e.g., IVR systems, Google Assistant) is a plus.
• Excellent communication and collaboration skills.

What We Offer:

• A collaborative and innovative work environment.
• Opportunities for professional growth.
• Competitive salary and benefits.

Job criteria for job ad : Voice Product Analyst – Lagos

• Job category : IT, new technologies
• Industries : Banking, insurance, finance
• Employment type : Permanent contract
• Region : Lagos
• City : Lagos
• Experience level : 2 to 5 years
• Educational level : Bachelor – Master
• Number of Position(s) : 20

• SQL

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Expected salary:

Location: Lagos, Lagos State

Job date: Wed, 02 Jul 2025 22:20:42 GMT

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