Resource Intermediaries Limited is a distinguished HR Outsourcing and Consulting firm, specializing in customized recruitment solutions tailored to meet the unique needs of companies. Our proficiency extends across a wide spectrum of positions, ranging from top-tier executives to entry-level positions, covering technical, contractual, semi-skilled, and unskilled roles. Additionally, we are recognized experts in providing a range of services including Fumigation Services, Janitorial Services, Payroll Administration, Expatriate Management, Manpower Planning, Executive Training, and more.
We are recruiting to fill the position below:
Job Title: Employee Care Specialist
Location: Maiduguri – Borno and Challawa – Kano
Employment Type: Full-time
Industry: Beverage Manufacturing
Reporting To: Regional HR Lead, Northern Nigeria
Position Overview
- The role provides strategic employee engagement support, localized HR operations, and proactive workforce relations management across operational sites in Maiduguri and Challawa.
- The Employee Care Specialist will serve as atrusted HR liaisonwithin the region, delivering people-focused solutions, resolving employee issues, and ensuring HR strategies are implemented with full sensitivity to local context and cultural dynamics.
Key Responsibilities
Employee Relations & Workforce Support:
- Serve as the primary point of contact for all employee care issues, ensuring swift and confidential resolution of grievances, interpersonal conflicts, or welfare concerns.
- Mediate conflict resolution and escalate complex cases in alignment with internal policies and statutory provisions.
- Promote aculture of trust and fairnessby reinforcing employee engagement initiatives, values-driven communication, and feedback mechanisms across the sites.
Regional HR Operations:
- Provide on-ground support in implementing corporate HR policies, employee programs, and disciplinary procedures in alignment with national labour laws and organizational standards.
- Monitor employee attendance, welfare, safety concerns, and local morale—reporting patterns that require management intervention.
- Support the HRBP and Plant HR in deploying staff communications, engagement surveys, and reward recognition campaigns.
Strategic HR Alignment:
- Collaborate with functional leaders to identify region-specific workforce challenges and deploy actionable HR interventions.
- Champion employee onboarding, exit interviews, and feedback loops to optimize employee lifecycle experience in the region.
- Support leadership teams inchange management processes, workforce realignment, or union negotiations as necessary.
Required Qualifications
- Bachelor’s Degree inHuman Resources, Industrial Relations, Sociology, Psychology, or related discipline.
- Prior exposure toregional workforce management in Northern Nigeriais strongly preferred.
- Strong problem-solving, negotiation, and interpersonal communication skills.
- Fluency in Hausa and/or Kanuriwill be considered a major advantage for community integration.
- Minimum of 2–3 years’ experiencein HR, employee relations, or workforce engagement, preferably in FMCG or manufacturing.
Renumeration
- Monthly Take-Home: N273,000 / Month (Net).
- Benefits: HMO + Pension.
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 21st July, 2025.
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