Elizabeth Maddeux provides a range of human resources solutions designed to empower your workforce, enhance technical proficiency, refine soft skills, and accelerateorganizational growth for better impacts by enhancing organizational dynamics through a well-rounded and robust human resource intervention.
We are recruiting to fill the position below:
Job Title: IT / System Maintenance Engineer
Location: Port Harcourt, Rivers
Employment Type: Full-time
Job Description
- We are seeking a detail-oriented and experienced System Maintenance Engineer to oversee the health, stability, and performance of our IT infrastructure.
- In this role, you will be responsible for maintaining system uptime, conducting regular diagnostics, troubleshooting hardware and software issues, and ensuring optimal functionality across all systems.
- You will play a vital role in supporting internal teams and contributing to the security and efficiency of our technology environment.
Responsibilities
- Perform routine preventive maintenance across all clientsIT assets including servers, laptops, desktops, networking devices, and peripherals, ensuring minimal downtime and maximum productivity.
- Monitor system logs, performance dashboards, and alerting systems to detect anomalies or indicators of potential failure before they impact users.
- Install, configure, and upgrade operating systems (Windows/Linux) and enterprise software in compliance with IT policy and vendor requirements.
- Manage the physical and virtual serverenvironments including backups, patch management, virtualization (VMware, Hyper-V), and resource allocation.
- Conduct daily, weekly, and monthly system health checks and generate detailed reports for IT leadership.
- Troubleshoot both hardware and software issues escalated from the help desk, ensuring timely resolution and user communication.
- Document all system changes,configurations, incidents, and resolutions following ITIL best practices.
- Provide technical onboarding for new employees, including workstation setup, software provisioning, access permissions, and training on IT policies.
- Assist in network planning, capacity analysis, and IT infrastructure scaling as the organization grows.
- Participate in periodic IT audits, risk assessments, and policy reviews, ensuring regulatory and compliance alignment.
- Create and maintain a comprehensive asset inventory, including license keys, hardware specifications, serial numbers, and maintenance schedules.
- Configure routers, switches, firewalls, and wireless access points to maintain secure and scalable network access.
- Enforce security policies including endpoint protection, user access control, firewall rules, VPN access, and multi-factor authentication.
- Implement and routinely test data backup solutions and disaster recovery processes, ensuring business continuity and minimal data loss risk.
- Collaborate with procurement and vendor teams to evaluate and recommend new hardware/software tools or upgrades.
- Stay current with trends in systems engineering, cybersecurity threats, and technology tools relevant to the organization’s stack.
Requirements
- B.Sc or HND in Computer Engineering, Information Technology, or related field.
- 3 – 5 years of experience in system maintenance or IT infrastructure support.
- Strong understanding of Windows/Linux server environments, networking, and virtualization.
- Ability to manage multiple tasks, prioritize effectively, and respond to emergencies.
- Excellent analytical thinking, communication, and teamwork skills.
- Relevant certifications such as CompTIA, Microsoft (MCSA/MCSE), or Cisco (CCNA) are an added advantage.
- Familiarity with system monitoring tools, diagnostic utilities, and scripting languages.
- Knowledge of cybersecurity principles and disaster recovery planning.
- Proficiency in hardware troubleshooting and software configuration.
Salary
N300,000 – N350,000 Monthly.
How to Apply
Interested and qualified candidates should send their resume and cover letter to: [email protected] using “System Maintenance Engineer” as the subject of the mail
Application Deadline 9th July, 2025.
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