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Retail Supervisor at CARS45 Limited – Apply Now

Retail Supervisor

Job Description

  • We are seeking an experienced and dedicated Retail Supervisor to join our dynamic team at Cars45.
  • The Retail Supervisor plays a crucial role in ensuring the smooth and efficient operation of our Retail Operations department.
  • This individual will be responsible for supervising and leading a team of sales associates, ensuring exceptional customer service, and achieving sales targets.
  • The Retail Supervisor will also be responsible for maintaining a positive and productive work environment.

Essential Job Functions
The following are some of the exciting projects you will be working on and responsible for:

  • Supervise and lead a team of Sales & Inspection Officers, ensuring they are motivated, informed, and equipped to deliver excellent customer service.
  • Provide coaching and feedback to the sales team to help them improve their sales skills and product knowledge.
  • Schedule and assign daily tasks and responsibilities to sales associates.
  • Ensure that customers receive top-notch service and support throughout their car buying/selling experience.
  • Address customer inquiries and concerns professionally and promptly.
  • Resolve any customer issues or disputes, ensuring high levels of customer satisfaction.
  • Set sales targets and goals for the team and develop strategies to achieve them.
  • Monitor and track individual and team performance against sales targets.
  • Assist in closing deals and handling high-value transactions when necessary.
  • Keep the team updated on the latest car models, features, and industry trends.
  • Foster a culture of continuous learning and development.
  • Prepare regular reports on sales performance, inventory levels, and customer feedback.
  • Maintain accurate records of transactions, customer information, and inventory.
  • Provide reports to management for strategic decision-making.
  • Ensure compliance with company policies, procedures, and industry regulations.
  • Report any safety concerns or incidents promptly.
  • Identify and resolve issues and challenges within the retail department.
  • Collaborate with other departments to address customer needs and concerns effectively.

We believe that you will succeed better if you possess the following:

  • Bachelor’s Degree in Business Administration or a related field.
  • Previous retail supervisory or management experience, preferably in the automotive industry.
  • Strong leadership and team-building skills.
  • Excellent communication and interpersonal skills.
  • Proven sales experience, demonstrating the ability to meet and exceed sales targets.
  • Knowledge of car makes and models, features, current technologies and trends in the online marketplace for the used cars industry.
  • Proficient in using sales and inventory management software.
  • Attention to detail and strong organizational skills.
  • Problem-solving and conflict-resolution abilities.
  • Ability to work flexible hours, including weekends.

Method of Application

Interested and qualified? Go to CARS45 Limited on to apply



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